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Lack of Proper Patient ID Leads to “Professional Patients”

Patient ID issues have always been prevalent in the U.S. healthcare system – we help solve these issues for healthcare providers. Today, however, we won’t talk about patient identification issues that exist in hospitals and healthcare systems – we will focus on the fact that the problem extends beyond the average provider. Unfortunately, many patients take advantage of the lack of a proper patient identity verification system and go repeatedly to their providers’ facilities and take advantage of healthcare services. Did you know that this happens within clinical trials as well? Let’s learn more.

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The importance of clinical trials

Clinical trials have a significant impact on conventional healthcare. They lead to breakthroughs that boost healthcare outcomes, reduce recovery times, and can even provide medicine to treat complex and previously untreatable diseases. When considering this topic, COVID-19 would likely pop up in most people’s minds. That’s what the whole world is fighting against currently, and the proposed vaccines developed by leading professionals are going through several clinical trials to determine the effectiveness of the vaccines and whether they have any undesirable side effects.

Thus, the importance of clinical trials is paramount for everyone involved. Likewise, the individuals who volunteer, known as clinical research patients, are essential as well. Let’s see what their motivations are to participate in these activities and what factors are at play that might put the entire trial at risk.

The lack of patient ID systems hurts clinical trials

Patients who participate in clinical trials are well compensated for volunteering. Many do it for altruistic reasons, and while compensation is based on the risks involved, the research is also vetted by an institutional review board. This is done to determine whether anybody enlisted solely for monetary benefits – many patients even enlist in multiple trials or sites. But why do they do so? How do they affect the integrity of the trials? How can an effective patient ID platform prevent this issue?

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Professional patients

There are some types of clinical trials where the financial benefits are quite lucrative for individuals who join more than one trial or participate at multiple sites simultaneously. Naturally, many do join these trials and expose themselves to either multiple doses of the same drug or single doses of multiple drugs undergoing testing. These types of patients cannot afford the money to pay for healthcare and thus sign up for multiple trials – they participate to gain access to both the treatment and the compensation. This is just one type of “professional patient” – let’s look at others.

The other type of professional patients falsify information regarding their medical condition – they don’t have the required condition but want to be a part of the trial. They can falsify information regarding the results and effects of the trial to show that they are participating – only to receive the compensation. As you can imagine, their participation in clinical trials may be extremely dangerous.

Another type of professional patient is individuals who actually have the required medical condition but they fake the results – they don’t want to be treated for the condition. These are quite common in trials involving research into treatment for addiction.

The consequences of professional patients

Getting exposed to multiple drugs that are still undergoing testing can lead to adverse effects for the patients. Other than patient safety, the reliability of the trials will be reduced due to integrity failure. Overall, the trials will experience significant losses due to the actions of a few. 

COVID-19 has already claimed over 965,000 lives while experts around the world are racing against time to come up with a cure so that we can finally go back to leading normal lives. If these professional patients participate in the clinical trials for a COVID-19 vaccine, the affected trials will be rendered useless due to the unreliable data these patients will provide. Even when a vaccine is developed it will lose credibility due to professional patients, delaying the most significant breakthrough we need. Is there any way to stop these harmful practices and ensure data integrity of clinical trials?

An accurate patient ID platform is the key

Professional patients are getting smarter about how to enter clinical trials now that information is available on social media. However, if there was an effective patient identification platform in place, it would be enough to prevent professional patients’ participation right from the start. That’s where we can help.

RightPatient is the leading touchless patient identification platform used by healthcare providers. They are using it to protect millions of patient records and prevent duplicates in their EHR systems by ensuring that patients are identified correctly across the care continuum.  

Since RightPatient has both the experience and expertise, it can easily prevent professional patients from fraudulent participation. This leads not only to enhanced safety of the participants within the trials but also makes the data immaculate and reliable – speeding up the trials and reducing losses along the way.

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How to Choose the Right Biometric Modality for Patient ID in Healthcare

The following post on patient ID in healthcare was submitted by Michael Trader, Co-Founder and President of RightPatient®

We are excited to announce the release of a brand new white paper entitled: Choosing the Most Effective Biometric Solution for Patient Identification in Healthcare (Assessing the characteristics and capabilities of biometric options). The white paper assesses the capabilities and limitations of fingerprint, palm vein, and photo biometrics (iris and facial recognition) for patient ID in healthcare.

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Misinformation and confusion surrounding biometric patient ID hardware modalities are cleared up in our latest white paper.

The journey to select the most suitable biometric modality for patient identification in healthcare should include an assessment of hardware capabilities and limitations. This white paper was written and published as an educational resource for healthcare organizations to develop a deeper understanding of device characteristics and limitations. Due to persistent misinformation about the ability of select biometric modalities to perform accurate patient ID in healthcare and confusion on the realities of real world results post implementation we feel that this white paper stands as an authoritative guide that should be included in any and all comprehensive due diligence of biometrics.

Over 14 years of experience in real world implementations of fingerprint, palm vein, and photo biometrics has provided us with a wealth of knowledge and research on how these modalities operate when deployed and an authoritative resource to determine which devices can deliver on the promise that effective patient ID solutions offer:

  • Elimination of duplicate medical records and overlays
  • Prevention of medical ID theft and healthcare fraud
  • Increasing and sustaining patient data integrity
  • Increasing patient safety
  • Providing accurate patient ID at ANY point along the care continuum

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Did you know that select biometric modalities covered in the white paper do not have the ability to accomplish some of these goals? We encourage you to contact us and request your copy of this important and informative white paper to provide a more thorough background and understanding of biometric patient identification realities versus marketing fluff.

We are confident that you will find value in our research and analysis based on a decade and a half of experience in the biometric identification management industry and extensive experience with all of the modalities covered in the white paper. Please click here to request a copy of the research report. 

How to Choose the Right Biometric Modality for Patient ID in HealthcareMichael Trader is President and Co-Founder of RightPatient®. Michael is responsible for overseeing business development and marketing activities, government outreach, and for providing senior leadership on business and policy issues.