Posts

Healthcare in the Digital Age: 5 Technologies That Are Changing Healthcare

March 14, 2017/5304 views / 0 Comments/in BLOG, Guest Blog Posts, healthcare /by John Trader

The following guest post on 5 technologies changing the healthcare industry was submitted by Emily Walters.

Healthcare isn’t what it used to be, and that’s a good thing! It’s no coincidence that the healthcare revolution aligns with the Digital Era, and how we approach our well-being, including physical, mental, emotional and spiritual, is getting faster, better and more accessible thanks to technology. It might seem like the healthcare industry is behind others when it comes to tasks like digitizing documents for a paperless environment, but that’s not the case. With regulations like HIPPA ensuring security compliance, it just takes healthcare a little longer to get fully on board with special technology that’s much more comprehensive and advanced than what’s readily available to other industries.

Learn more about the top 5 technologies changing the healthcare industry.

We take a lot of technology for granted, but consider these five technologies that are changing healthcare, and it’s easy to see how far we’ve come:

1. Fitness trackers. Whether you couldn’t imagine life without your Fitbit, heart rate monitor in spin class or Apple’s health app, how we track, compete, encourage ourselves and promote our fitness has shifted drastically thanks to these devices. They’re not perfect, and in some cases fitness trackers have been linked to negative practices such as orthorexia, but for most devotees they’re fun and easy ways to help move more and encourage healthy eating. When you know exactly what you’ve consumed, how long you’ve worked out and to what degree, and your tracker is telling you to get up and move because you’ve been sitting too long, it’s like having a 24/7 personal trainer at a very small fraction of the cost.

2. DietSensor. It’s another app, but one with a new approach to a healthier lifestyle. This recent development, and others like it, can scan nutritional labels to instantly gauge how an item fits into your diet (keeping in mind that a diet is something we all have, for better or worse). Learning to read nutritional labels is a skill that’s gone by the wayside. However, whether you teach yourself to be a better label checker or prefer to rely on the quick scan of technology, it’s a critical part of choosing a healthier lifestyle. Reading nutritional labels isn’t a skill that’s taught at school, and it’s rarely taught at home—often because those who should be teaching it are clueless, too. Nutritional labels have become increasingly confusing in recent years with ingredients we can’t pronounce and additions to labels to include items like “sugar alcohols.” A great app can be personalized so you’re getting the information you both need and want. For example, maybe you’re embracing a carb-cycling lifestyle and need to know net carbs instead of just a breakdown of carbohydrate types.

3. Healthcare data storage solutions. Embracing a paperless environment isn’t just kind to the environment, though you may get extra brownie points for that. It’s also a means of minimizing human error and double work. With cloud storage available, patient files (and more) can be instantly uploaded, downloaded, shared and viewed with those granted access anywhere in the world. Even with the threat of security breaches, soft copies of files are generally more secure than hard copies. Data storage designed specifically for healthcare can also help sync a patients’ many healthcare providers including GPs, mental health experts, physical therapists, nutritionists and even personal trainers.

4. New glucose monitoring systems with no prick. There are a few on the market, but a popular option in Europe and Australia is the Abbott’s FreeStyle Libre Flash Glucose Monitoring System. Instead of daily finger pricks previously required of those with diabetes, it’s a sensor that you wear for 14 days that tests blood sugar levels 14 times throughout the day completely discomfort-free. Overall, technology is revolutionizing medical tests and routine precautions making approaches easier, more flexible, and more comfortable than ever. Those with diabetes aren’t the only patients who need frequent blood tests, but they make up the majority of such patients.

5. Virtual reality. VR options were big on Santa’s wish lists during the past holiday season, but they’re more than just fun and games. Virtual reality can help medical students “experience” future situations in a much more realistic fashion, and VR can also help the elderly or those with agoraphobia and PTSD slowly re-immerse themselves into a space that’s safe and accessible while mimicking the real world. There are a variety of VR offerings available, and doing your due diligence to find the right match for you is critical to having a successful experience.

Another technological breakthrough that’s been around for a while is being able to connect with healthcare professionals virtually. There’s been a boom in the number of physicians, mental health experts, and other healthcare professionals “meeting” with patients via video conferencing. It’s a faster, easier, and sometimes more affordable way for patients to get the care they need. As an added bonus, patients who are immobile, in rural areas, or for other reasons that have trouble seeing a medical professional in person suddenly has instant access to the help they need.

Technology is far from perfect, and there’s no telling what kind of medical technology breakthroughs we’ll experience in the coming years. However, with every offering there’s a chance to learn, grow and make sure the next breakthrough is even better. Technology can only improve if tested, though. For those in a position to try out new technology solutions, do so, and share your experience. It just might help drive the next generation of medical technology.

Emily Walters is a freelance content writer. She has written for a variety of industries including business, healthcare, technology, and travel. Aside from writing, Emily enjoys traveling, gardening, and paddleboarding.

How Important is Patient Safety Against the Malpractice of Medical Law?

March 14, 2017/4791 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Safety /by John Trader

The following guest post on patient safety in healthcare was submitted by Paul Trevino.

A patient that approaches a doctor is most likely in need of some sort of medical treatment. The patient trusts that the doctor has the necessary expertise and ability to improve if not relief his medical condition. Medical practitioners are responsible for the wellbeing of all their patients, and should treat everyone equally. Sadly, a lot of patients nowadays are not properly taken care of. Over the years, there have been lots of case of malpractice, and the reasons vary. Some say physicians are no compensated fairy; they work extra shifts, thus making them unable to focus and make sure patients are attended properly.

The fear of medical malpractice has a direct impact on patient safety in healthcare.

Nonetheless, that’s certainly no excuse to be negligent at work. The medical profession is a noble profession. It helps sustain life, thus making patients feel safe as they walk into a hospital. They deserve to be looked after because most of have health insurance, and the money that they pay helps the doctor have a personal life outside the hospital as well.

Patient expectations in medical facilities

Because it helps sustain life, the medical profession is a noble profession. Having a proper conduct when treating patients is a fundamental part of a doctor’s professional and ethical standards. In spite of this fact, there are physicians that don’t abide by the rules. Some practice defensive medicine; others don’t report incidents and are hesitant when doing a job they should master. The risk of undergoing malpractice litigation is a relevant factor
that plays a part in their behavior.

Defensive medicine is related to performing unnecessary tests and medical procedures, thus deviating from fundamental guideline practices and ignoring high risk patients. In terms of malpractice litigation, the risks involved often affect a physician’s behavior toward their patients. Following an incident, the patient can proceed with taking legal action against the healthcare professional in the hopes of preventing further incidents from happening again.

Why do patients feel unsafe in healthcare facilities?

Prior research has rendered pertinent information as to why some patient don’t feel safe in healthcare facilities. Certain physicians are used to practicing defensive medicine in order to preserve a doctor-patient bond. That being said, the most common incidents happen when patients don’t report them. Lack of feedback, time scarcity on formerly reported incidents, and even the level of bureaucracy present in many institutions have compelled many physicians to stop reporting accidents, regardless of their nature.

In some circumstances, doctors don’t disclose essential information to patients because of a faulty medical care culture, where employees are too afraid that they’ll get fired if they report misconduct or incidents. As for the medical legal system, there’s a lack of insight as far as understanding in what circumstances a certain incident occurred. Additional reasons that might compel physicians to practice defensive medicine might be related to financial burdens and increased costs of liability insurance.

Furthermore, litigation risks dismays physicians from sharing sensitive information regarding incidents to their patients. Healthcare workers may not be able to provide a patient with all the required details following an error due to perceived lacks of legal protections from the law. If a physician thinks that disclosure can persuade a patient not to file a complaint, they might endorse sensitive information; otherwise they prefer to keep quiet and not reveal too much.

A senior patient’s relationship with his caregiver

Unlike general physicians that work in hospitals, caregivers tend to develop different relationships with their patients. In some case, they become extremely close and the bond nearly become a friendship. But caregivers must also develop a sense of responsibility. Otherwise they are predisposed to medical malpractice, too. Many have been accused over the years that they don’t look after their patients, or that they don’t have the skills to provide enough advice to help the patient recover.

Malpractice is a very sensitive topic in the medical environment. Both caregivers and physicians should do everything they can to make sure their patients are on the right path to recovery. Whether you have a loved one currently living in care homes in Maidstone, or you’re considering hospitalization, it might be a good idea to know more about the rules and regulations of the facility. This will help you provide the best possible care for your beloved relative.

Paul Trevino is interested in writing about health and fitness related issues. He has a deep knowledge at this field. He also enjoys reading fitness magazines at his free time.

Healthcare Analytics: Reshaping the Future of Healthcare

March 10, 2017/6041 views / 0 Comments/in Analytics, BLOG, Guest Blog Posts, Health Care, healthcare, Patient Safety /by John Trader

The following guest post on healthcare analytics was submitted by Yeshwanth HV.

As healthcare enters the digital age, the practice of medicine will change for the better. It will move away from the clasp of largely reactive decision-making, which was inaccurate and expensive to say the least, and into the realm of evidence-based medicine; thereby becoming more proactive, connected and personalized. In simple words this means that the days of long trips to hospitals that culminated into a series of referrals followed by questions and answer sessions, and tests that were repeated over and over again will be a thing of the past. Patients will start receiving treatments and be prescribed medications that are customized as per their unique needs. With comprehensive medical information about the patient along with a repository of knowledge base that includes every aspect of treating patients with similar medical conditions, care teams will be able to devise accurate healthcare plans that can mitigate any harm to life or safety of patients.

The collection and interpretation of healthcare analytics is fundamentally changing modern healthcare delivery.

If you think that this form of care is too “futuristic” and can only exist in animations shows such as ‘The Jetsons,’ let me get you acquainted with the reality. The truth is this form of care is already happening and will eventually be integrated into every routine healthcare protocol.

The ‘magic’ that made this possible

Yes, hospitals and other healthcare practices have scrutinized operational and financial data since ages, but the magic started happening when they started to track and analyze healthcare data. When healthcare related data is gleaned from a variety of sources – starting from EHRs and disease registries to direct patient surveys and even digital health devices used by individuals – providers can obtain a well-rounded view, which enables them to analyze every patient, understand their needs and proactively reach out to provide personalized care. When diligently used, the intelligence gained from analytics can move beyond improving healthcare outcomes and give a new lease of life to a hospital’s bottom line.

Factors driving this move towards analytics

The first reason is the cost. It is no secret that ‘reactive’ healthcare is a lot heavier on the pocket when compared to ‘proactive or preventive’ healthcare, which is essentially conceived with an objective to keep individuals out of costly healthcare settings such as emergency rooms.
The other crucial factor that is encouraging this trend is the shift from fee-for-service model to accountable, value-based care models that essentially link quality of care and reimbursement. For healthcare providers, this move means that their survival depends upon the usage of analytics to streamline financial and operational performance of the organization.

How does it work?

Not long ago, providing evidence-based treatment meant that hospitals had to follow a series of well-tested care protocols. However, with greater access to healthcare data and advancements in analytics, we have entered a new era of evidence driven care. By accumulating and analyzing data from diverse feeds over an extended period of time, care providers can understand the exact reasons for bad outcomes and therefore realign their strategies to provide most effective care to individual patients as well as to a particular section of patient populations.

Healthcare providers can also leverage analytics to recognize patterns in a population’s health and precisely estimate individual risk scores. Based on these scores, they can priorities the work of individual healthcare team, allowing them focus more time on the most vulnerable individual.
What’s more healthcare analytics, whether based on risk assessment, EMRs or claims data, can categories patients prior to service and tackle a potential concerns before they pose any real threat to the patients. It can also quantify everything – from emergency room visits, treatment outcomes and readmissions to wait times and utilization of expensive services – and offers a level of transparency that is good for both healthcare outcomes and for business. For instance it can help providers to set up internal benchmarks to gauge quality and cost performance, and provide a detailed understanding of how well they stack up against their counterparts. It also can help hospitals to swiftly make crucial decisions pertaining to reducing costs, optimizing resources, improving care quality and enhancing their competitive positions.

The benefits of healthcare analytics on the patient side are also equally compelling. By arming patients with timely and relevant information, and enabling them to have an extensive understanding, healthcare analytics has opened up a new era of customized healthcare.

Conclusion: Changes are coming; be ready to embrace it

In developed nations the usage of healthcare analytics is growing at a rapid pace. As a result of this, very soon the roles of patients, physicians, hospitals and other healthcare organizations will see some drastic changes in the coming years as mentioned below-

• Patients will become better informed and assume more responsibility for their own care

• Physicians will assume more of a consultant role than a decision maker and will advise, warn and help individual patients. They will start witnessing more success as care becomes more accurate and proactive. And they will have more time to interact with patients and build long lasting relationships

• Hospitals will start witnessing fewer unnecessary hospitalizations, resulting in revenue losses initially. However, overtime, admissions will become more meaningful, the market will adjust, and accomplishment will rise

All in all, changes are coming. Be proactive and ready to embrace the new world order that will take healthcare to the next level.

Author Bio:

Yeshwanth HV is a healthcare writer employed by MedBillingExperts, a leading provider of healthcare business process outsourcing services such as medical billing, medical coding, medical records indexing and healthcare analytics services to medical practitioners and healthcare organizations worldwide. Dedicated towards the healthcare industry, he has authored several blogs and articles that have received rave reviews in the industry. Prior to MedBillingExperts, Yeshwanth worked with CIO Review and has authored several bylined pieces for the quarterly editions of the magazine.

5 Most Significant Tech Trends In Health Information Management (HIM)

February 28, 2017/5867 views / 0 Comments/in BLOG, Guest Blog Posts, HIM /by John Trader

The following guest post on trends in Health Information Management (HIM) was submitted by Broadwater.

The sheer power of technology has paved the way for the development of the latest tech systems in Healthcare Information Management (HIM). We have witnessed how the Electronic health systems have gone through many changes over the past few years. These advanced breakthroughs are deployed with a goal to enhance the efficiency of healthcare information management systems, and to promote something that will allow health care facilities to deliver the best possible treatment and care to every patient. Let’s walk through the 5 biggest technological trends that embark a great contribution on modern Healthcare Information Management.

Learn about new technologies positively impacting Health Information Management (HIM) departments in healthcare.

Mobile Access

Imagine this: a physician had to be physically present in the office in order to examine a patients’ case. Gone are those days. Thanks to the rise of mobile devices like smartphones and tablets; more doctors are now able to work remotely, conveniently storing healthcare records over a cloud. Traditional IT infrastructure is now being replaced by cloud based azure windows virtual desktop with the help of daas providers which makes it easy for doctors to keep an eye on their office by sitting at home. This way, they can easily access pertinent information regardless of where they are, through the use of mobile devices. This is especially useful during medical emergencies, where a patient can receive quick and efficient diagnosis and treatment, wherever their doctors are.

Electronic Health Records

While Electronic Medical Records (EMRs) contain patient information about diagnosis and treatment, Electronic Health Records (EHRs) provide a more detailed view of the medical story of the patient, including allergies, previous medications, immunization records, and other relevant data. Through electronic storage of the patient information, health care centers do not only save on paper files, but it also provides a much easier and more convenient access by the health care provider. Thanks to its reliable searchable database that makes finding Healthcare Information Management simpler and more efficient, thus improving the way healthcare services are provided.

Virtual Conferencing

To provide a top-line healthcare service, doctors have to consult with peers. And obtaining a second opinion on patients’ medical records from a peer specialist is a smart way to ensure that patients receive proper diagnosis and treatment. At present, video conferencing makes way for a much easier and more effective consultation. Doctors are now able to speak with other experts around the world in the comfort of their own homes or offices.

Unified Communication Platform

While video conferencing is a great choice to seek outside help, unified communication systems benefit Healthcare Information Management within a medical facility. When multiple nurses and doctors are working on the same patient, it is necessary that every bit of information should be up to date and readily available for everyone’s access. This means that an open line of communication is the key to efficient healthcare service. With a unified communication system, information can be easily updated though text, email, micro-blogging and IM. Most importantly, every member of the team can readily view the thread.

Privacy and Security

One of the most pressing concerns regarding Healthcare Information Management in an online setting is the risks of security issues. In today’s world where every bit of information can be accessed using any device and from any location, it is paramount that healthcare information management teams should take all the essential measures to prevent any issues. Privacy and security can be reinforced thorough password protection, and a strict verification process. The management should have a keen eye for malware, viruses and other attacks that can pose threats to the integrity of the patient information.

Medical science gets more and more cutting-edge in terms of technological development as the years pass by. A high-performing medical tool or a new procedure can make the difference between life and death. Be assured without a doubt there are tremendous changes that await us in the field of Health Information Management.

The Importance of Pre-Procedure Preparations for Patients

February 11, 2017/13454 views / 1 Comment/in BLOG, Guest Blog Posts, Patient Safety /by John Trader

The following post on patient safety in healthcare was submitted by Ian Pearson.

Too often, in this age of modernization, the human element is given short shrift. Machines build our automobiles, sew our clothes and harvest our crops. Society has decided that economy and efficiency are vital for our needs and, in most cases jobs can be done better and faster by taking humans out of the equation.

The damage to mental and emotional states can have a huge effect on procedural success and post-operation recovery.

That simply doesn’t work with health-care.

Automation works well in some fields, but it is severely lacking when it intersects with common human frailties and fears. Nowhere is this more discernable than the interaction of patients and care givers. As the pressure rises within the medical community to see more patients in less time, the patients are the ones who suffer. Not just physically, but the damage to mental and emotional states can have a huge effect on procedural success and post-operation recovery.

Simply put, people aren’t machines and they need additional care.

For most people, especially those who are not familiar with medical procedures, any kind of operation is a frightening and mysterious ritual where they have to put their physical well-being in the hands of a near-total stranger. When that person doesn’t have the time to explain – in detail – what the operation will do, the benefits that will come from the operation and the risks inherent in all surgical procedures the patient is already starting from a position of emotional weakness.

Unfamiliarity with surgical procedures when combined with obvious apprehension can make communication from the patient to the caregiver difficult. It is the doctor’s job to recognize this apprehension, to take it into account when explaining the procedure and to ensure that the patient understands all of the ramifications of what is happening

Sometimes it means holding the patient’s hand.

Clear communication and obvious empathy will go a long way towards making surgical procedures successful and make the patient feel that they aren’t just another product on an assembly line. Dehumanization is a real risk when it comes to medicine. Preventing it should be one of the top priorities for any caregiver. Especially since it can be corrected easily and quickly by keeping in mind just how frightening and mysterious these procedures are for the average patient.

Quality healthcare begins with the first visit, before any medicine is practiced, by humanizing the patient and treating them with all of the dignity and respect they should expect. Talking with them, making their concerns important and not shutting them out of all aspects of the decision making process should be the mantra of all caregivers.

It’s easy to forget that the patient is the most important part of any procedure.

From the patient’s point of view, much of the knowledge displayed by doctors is foreign. Most people do not have a medical background to fall back on when procedures are being explained to them and don’t understand the importance of different steps in the procedure, let alone talking about pre-procedural and post-procedural preparation. For most of us, once the operation is successfully over, the patient is fixed, cured or relieved of whatever ailment brought them in to the doctor’s office in the first place.

We understand, on a logical level, that there is more that needs to be done, but, emotionally, we have come through the worst of it and we will be fine going forward. One of the caregiver’s jobs is explaining that this attitude can be detrimental to the long-term healing that comes after any surgical procedure. No matter how minor an operation is, it is traumatic to the human body and there will be long-term effects from it.

Caring for this emotional side is as important as keeping the surgical instruments clean and should be taken into account when looking for a doctor to perform any procedure that you need or want done. Emotional and physical preparation – with facts, procedures and empathy – is much more important to the patient than to the doctor. A surgeon may have performed hundreds of open heart surgeries, for example, but few patients go through it more than once. The patient is much more frightened than the doctor is, believe me.

As the rate of non-critical surgical procedures rise, it becomes even more important for healthcare personnel and patients to be on the same page. As plastic surgeons in Sydney put it, dispelling misconceptions and fully explaining the risks and benefits of your procedure should be the top priority for all healthcare professionals.

Preparing yourself for the medical preparation.

As a patient, your emotional security is as important as your physical health. When looking for a doctor or hospital to conduct a medical procedure you should feel comfortable, informed and understood. You are not a cog in a great big machine; you are an individual with fears and worries that are unique to you. Finding medical support that empathizes with your concerns will go a long way toward making your procedure successful.
Without your understanding of what is happening, your procedure is much less likely to be successful.

Aside from primary area of interest and expertise in business consulting, Ian could be tagged also as a passionate sports fan, nature and photography enthusiast, always trying to keep up to date with tech innovations and development, with a particular interest in trying to master the fine art of Social intelligence.

Voice Assistants: New Technology in Healthcare

February 1, 2017/5302 views / 1 Comment/in BLOG, Guest Blog Posts, Voice Biometrics /by John Trader

The following guest post on voice recognition technology in healthcare was submitted by Kate Voss.

The capacity for speech is one of the greatest tools that humans possess, yet most of the healthcare field still operates on the written word and on conventional keyboard-and-mouse computer interfaces. With voice recognition technology appearing poised to break through in the healthcare industry, however, that may finally be changing. Once viewed as a novelty and an unnecessary burden, voice control has already begun to prove its ability to offer greater efficiency, reduce common errors and improve patient engagement.

Voice biometrics is helping to improve patient engagement in healthcare.

The Rise of Voice Recognition

Voice recognition has been around in some form or another since the 1950s, but it’s only in the past half-decade or so that the technology has reached the mainstream. Artificial intelligence systems such as Apple’s Siri and Amazon’s Alexa have taken the tech world by storm, taking on the role of digital assistants and integrating voice control into everything from Internet-enabled thermostats to alarm sensors for children and the elderly. This rise has been fueled in part by rapid improvements in voice recognition technology, driven by advanced machine learning and increasingly sophisticated algorithms that have made voice recognition quicker, more responsive and – most importantly – more accurate than ever before.

Voice Recognition in Healthcare

The medical field as a whole has been hesitant to embrace the technology of voice recognition, but early adopters have already begun to reap the rewards. Accurate speech-to-text programs have shown the ability to transcribe physician’s’ notes more accurately than the average human medical transcriptionist, and voice recognition models offer a method for reducing all-too-common issues with illegible handwriting and insufficient documentation of procedures. If adopted on a more widespread level, these factors may facilitate the creation of more accurate, comprehensive and cost-effective electronic health records. Additionally, voice recognition can be used to build more secure data access systems as part of a biometric single sign-on platform.

Boosting Patient Engagement

Though much of the focus on voice recognition in the healthcare industry is on developing technologies to aid providers directly, it only represents one side of the coin. Patient engagement also benefits from such technology, particularly in the form of a conversational user interface. Surveys have indicated that some people feel more comfortable when speaking to a computer than when speaking to a human, leading them to share more readily and provide more detailed information. The ability to simply speak rather than navigating complex websites and apps means that more people can engage with and take a more direct role in their health and treatment. Many older patients, in particular, are able to use voice commands to do things they may otherwise be unable to do because of a lack of computer skills, arthritis, poor eyesight or other conditions.

The Future of Voice Recognition

As vocal recognition technology continues to mature and becomes more widely adopted, the level of integration both in daily life and in the medical field will likely increase. Experimental pilot programs have already leveraged devices like the Amazon Echo to provide post-discharge information for patients, answer common health questions and manage basic needs like transportation and medication scheduling. Features like this may become common practice in the future, providing patients with a more informative and engaging healthcare experience. Voice recognition is also likely to take on a more expanded role in the daily routine of healthcare providers as well, potentially making the laborious human transcription process and paper-based records a thing of the past as speech recognition becomes even more accurate and reliable.

Though security, reliability and logistical challenges remain, vocal recognition appears to be the wave of the future in healthcare. In a field that is so highly dependent on timely, accurate documentation – and a field in which, according to a 2006 report by the National Academies of Science’s Institute of Medicine, illegible handwriting causes more than 7,000 unnecessary deaths per year – the ability to quickly and precisely transcribe information is invaluable. Widespread adoption could slash operating costs and eliminate a significant burden on healthcare workers, allowing them to see more patients and focus on delivering high-quality care.

Kate Voss is a freelance tech and science writer with a strong interest in the development of voice control interfaces and their use in healthcare. A graduate of Michigan State University, she is now based in the Windy City of Chicago, IL.

Patient Protection: 3 Ways To Engage Your Patients In Their Healthcare

January 12, 2017/4713 views / 0 Comments/in BLOG, Guest Blog Posts /by John Trader

The following guest post on patient engagement was submitted by Emma Sturgis.

In today’s healthcare environment, it’s easier than ever for a patient to switch providers. By contacting their insurance carrier, they can easily switch their preferred provider in the blink of an eye to finding an office that’s closer or that charges less for treatment.

Medical offices aren’t one-size-fits-all. Quality services are important, but there are hundreds of talented doctors looking for new patients daily. One way to truly improve patient retention is to give patients an experience they can’t get elsewhere. By investing your efforts into engaging your patients in their care, you can stand out among other offices and show your patients that you care as well.

Engage Your Patients While They Wait For You
Part of seeing the doctor is waiting. If you’re really focused on improving customer satisfaction in your practice, one goal should always be to spend more time with your patient so they are spending less time in the examination room alone. When your patient is waiting, they should be engaging.

By investing in patient engagement technology, you can encourage all of your patients to engage in the experience right at their bedside. With an interactive tablet or TV system, the patient can read up on health tips, schedule appointments, order a meal, or look up good questions to ask doctors and nurses. Engagement platforms like these have proven to keep patients educated and entertained.

Hire an Advocate Dedicated to Patient Engagement
There is more than one type of patient engagement solution. Tablets and TVs can quickly become engagement platforms in the examination room or the hospital room. Once the patient leaves, these solutions won’t keep the patient involved in their care and focused on staying educated about their healthcare and treatment.

One way that you can keep your patients accountable after their appointment ends or they are handed their discharge paperwork is to hire a patient engagement specialist. When you’re outside of a medical environment, you’re not quite as focused on healthcare because you have so much to distract you.

Advocates who specialize in patient engagement know that patients must be reminded of their health on a regular basis. The advocate will touch base with the patient, look for improvement opportunities, and monitor how the patient is progressing in their program. It’s important that your advocate is personable but also good at stressing the importance of what the doctor has prescribed.

Encourage Your Patients to Use Technology to Manage Their Meds
Medications are necessary to treat some conditions. They can also help patients live more fulfilling lives if they are managed properly. Some clients who need to take prescribed drugs are less-than-dedicated to taking the right dosages at the right times. In fact, a huge reason there are bad outcomes in patients who take medications is because they aren’t managed right.

You can help your patients stay engaged in their healthcare when they are prescribed medications by recommending that they use special healthcare apps. These will remind the patient when to take their medications and gives information on side affects you should expect. It is a great way for a patient to get answers about their prescriptions without having to wait until their next appointment.

A patient is just as responsible for the outcome when they are being treated for an illness or a chronic disease. Unfortunately, some patients prefer not to be engaged and leave their health entirely in the hands of the doctor. If you want to show patients that they need to be involved in their care while improving satisfaction, here are 3 engagement solutions to consider implementing.

Emma is a freelance writer currently living in Boston, MA. She writes most often on education and business. To see more from Emma, say hi on Twitter @EmmaSturgis2

LASIK Surgery – Patient Safety and Risks

December 29, 2016/5063 views / 1 Comment/in BLOG, Guest Blog Posts, healthcare, Patient Safety /by John Trader

The following guest post on patient safety in healthcare was submitted by Aaron Barriga.

LASIK is a widely adopted procedure to cure minor eye ailments like myopia and hypermetropia. It is a simple technique that makes the use of laser technology to correct the vision of a person. LASIK has been approved by the FDA and is considered safe. A person is treated using LASIK by creating a tiny flap on the surface of the eye and reshaping the exposed cornea gently with help of a laser beam. The procedure is highly accurate and controlled. With a remarkable success rate of 96%, LASIK helps patients achieve 20/20 vision. It is a minimally invasive procedure by which you can be cured of nearsightedness, farsightedness, and astigmatism. Being the most popular form of corrective treatment, LASIK is widely available anywhere across the globe. Over 35 million treatments have been carried out so far.

Learn more about the safety risks of LASIK surgery.

Positive Results for Lasik Eye Surgery

Though results of undergoing LASIK are not the same for everyone, more than 95% of the people have achieved perfect vision through the treatment. It has been considered as one of the safest vision treatments. After undergoing the LASIK treatment, people have been able to get rid of their contact lenses and glasses permanently. They are able to do all types of daily life activities without experiencing any problems. This has largely improved the quality of their life. There are no precautions to be taken before the surgery and a person can return to routine work, a few days after the treatment.

Temporary Discomfort

Though the treatment is extremely safe and successful, there is some temporary discomfort caused by it. Also, after the LASIK surgery, you have to be very careful with your eyes in order to avoid any risks and complications. The first few days after the treatment are very crucial and if you take proper care of yourself in this time, you will be able to achieve perfect vision without any problem. Below are discomforts that you may encounter after the LASIK procedure. These are temporary problems and are usually cured as your eyes are completely healed:

a. Dry Eye: Reported in only 1.77% of the patients, dry eye is a problem that causes your eyes to dry abnormally. This usually happens as a result of medication and procedures involved in a LASIK surgery. It can be easily cured by eye drops that your doctor provides.

b. Infection: Only one in 10,000 patients experience serious infections following the LASIK treatment. Infections can be easily avoided by taking a few precautions like not letting dust or any foreign particle go inside your eye, wearing sunglasses, etc. If infection occurs, it is best to get in touch with your eye doctor immediately. Any delay can further increase the complications and damage your eyes.

c. Night Vision Problems: As the eyes heal following the surgery, they have high water content. This can cause glare from the light. The problem intensifies at night and, therefore, some people may suffer from light sensitivity which can cause night vision problems. Though chances of having 6-month stage are roughly 0.18%, it can be a great problem once it occurs.

d. LASIK flap complications: With advancements in technology, LASIK flap complications have considerably decreased. Even if the complications occur, there are procedures to minimize the effect and achieve better results.

e. Retreatment: LASIK is a highly successful treatment but still in some cases there may be a need to get retreatment. Every eye is different and heals in a different manner. Some eyes may not get cured in the first treatment and may require some intervention at a later stage to achieve the best results.

The Bottom Line

LASIK is a highly safe procedure for eye treatment. A patient can eliminate the need to depend on contact lenses and glasses after undergoing LASIK. Though LASIK has a high success rate and is extremely safe, it is always good to discuss the risks with your surgeon before you undergo it.

Author Bio:

Aaron Barriga is the online marketing manager for Insight Vision Center. With a knack for understanding medical procedures, and an interest in eye and vision health, Aaron loves to share what he knows and what he learns. He blogs with a mission of informing readers about the latest eye care technology and other topics related to eye care and eye health. He loves collecting coasters from the different bars and restaurants he visits during his travels.

How Medical Device Hacks Endanger Patient Safety

December 17, 2016/5363 views / 0 Comments/in BLOG, Data Integrity, Guest Blog Posts, Patient Safety /by John Trader

Arxan’s infographic on healthcare IoT shows wearables, implantable medical technologies, and hospital equipment as three types of devices with their own specific vulnerabilities, including patient data theft. As the company points out on their page for protecting healthcare IoT applications, the FDA found that 400,000 hospitals used infusion pumps deemed to be remotely-hackable last year, merging cybersecurity risks with patient safety hazards. Blocking unauthorized access to hospital networks starts with guarding information, but it goes beyond protecting patients’ records. This includes preventing cryptographic key exposure in the embedded apps of the medical devices that contain extremely sensitive patient information, like how much insulin a diabetic patient needs per hour. Remote hacking and ransomware incidents, and even discoveries of vulnerable devices, stress the need for protecting hospital network data at all levels, including the binary logic of software that could be manipulated if a network’s security is compromised.

Arxan is a company that focuses on application attack-prevention and protection products for Internet of Things and other technologies, including mobile and desktop platforms.

Patient Safety in Healthcare

December 15, 2016/4946 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Safety /by John Trader

The following post on patient safety in healthcare was submitted by Dennis Kaminski.

Every healthcare organization carries along with it the important obligation to ensure patient safety and the safety of staff and visitors. Life itself presents possible danger at every turn, as most of us know well, and becoming involved in any sort of treatment program or enrollment in any healthcare institution, therefore, involves incurring certain inherent dangers as well.

Maintaining patient safety in healthcare is important.

It has been widely bruited in the past that healthcare environments can be even more dangerous than life in the streets. This is because hospitals are, by their very nature, filled with sick patients. These patients may have diseases or injuries that could present a danger to others, particularly susceptible due to the nature of their own physical condition. Hospital-borne infections can and do cause deaths every year.

It is, therefore, vital that every organization allows plenty of time, and invests a good deal of efforts. This will assure that its particular operation takes into consideration every possible provision as a way of assuring the safety of its patients.

A major concern for an institution too, is the looming danger of lawsuits, lawsuits that, if serious enough, can force even a well-insured company into bankruptcy and closure. Of even graver importance, however, is the dark possibility of a person becoming gravely ill or injured during the company’s watch, a tragic event that has, in the past, led to death.

Health care groups and policies across our nation, fall mostly under the influence of social as well as economic conditions and, of course, the health guidelines and policies already in place regarding patient safety. Every nation, every jurisdiction, has its own set of policies regarding healthcare safety. These have been, over time, developed to meet the needs and goals of a target population.

Healthcare Safety and patient safety are something of blanket terms for a number of different populations and situations. This term includes care by health professionals, of course. Health care professionals alone carries a good many sub-categories that might be included: chiropractic, medical physicians, physician associates (nurses, attendants, technicians, and even janitorial workers). Dentistry, midwifery, optometry primary, secondary and tertiary care, medicine, midwifery and any other aid or treatment offered to a person who is suffering from one malady or another. All of these fall under the heading of patient care and/or healthcare safety.

The vast majority of patients being treated in healthcare facilities, receive proper and safe treatment. Yet as technology and the understanding of the human physique and mental capacities grows, the greater becomes the necessity to attune these complexities to the assurance of the safety of those who seek help. People make mistakes, errors in judgment and, being human, everyone in the healthcare industry walks about beneath the burden of knowing that at any step along the way, a mistake may be made. This can of course, be minor, but it can just as easily be a significant and far-reaching mistake that could, ultimately, be life-threatening.

Organizations, such as the National Patient Safety Agency has been set in place for one reason alone: To educate healthcare professionals in every possible way to incorporate every possible safety measure into the workplace, be the facility a small dental office or a large and active primary care facility that goes twenty-four hours a day.

One of the first and most important steps recommended is that the director of every operation create and organize a culture of safety around the center of activity.

The first and vital step the director should consider is to take the initiative, take the lead. The director should assemble the staff, explain exactly what measures must be followed and perhaps hand out papers. Directing staff is a first and important step in creating in the minds of employees and associates the importance and gravity of healthcare measures, as well as management’s determination to enforce proper health care measures in every aspect of the operation.

That would include not only sanitary procedures, but even frequently overlooked dangers, such as cables or débris lying on floors, obstacles that might easily trip up a hurrying attendant or patient. Wet floors or any slippery substance on floors present an extremely dangerous threat to a person who can take an unexpected life-threatening fall.

By combining attentive and concerned management with other factors, staff remains constantly aware of the safety measures that are necessary to maintaining a good clean operation without unexpected and unwelcome incidents.

Where there may be any possible doubt as to the effectiveness of a given facility, it is possible to bring in professional teams that analyze the facility, gather staff together and discuss aspects that may need improvement, share safety lessons so that management as well staff can implement better solutions to prevent future possible accidents or even tragedies.

It is also important not only to involve staff in these measures, but patients and the general public as well, should be kept informed as much as possible, of the progress, possibilities and threats that may lurk in even the most innocent-appearing environment.

Dennis Kaminski is the owner of SafetyMart. SafetyMart helps customers ranging from private businesses to government/municipal agencies, both large and small to address their safety needs and requirements.