RightPatient®: Personalized Patient Experience 2019

Patient Identity Platform

to prevent medical identity theft & eliminate its financial burden

What is RightPatient®?

Our AI platform transforms the legacy approach to healthcare visits by creating a personalized patient experience that ensures greater satisfaction while improving operational efficiency, safety, and care quality.

RightPatient: Personalize the Patient Experience
Protect your population health investment

On average, 8% of medical records are duplicates. RightPatient ensures higher quality patient data.

We use cognitive vision to prevent wrong-patient errors

Our AI platform understands more than who the patient is, providing situational awareness for healthcare providers. This delivers the real-time intelligence needed to prevent errors and personalize the patient experience.

the average duplicate medical rate at hospitals is 8% - prevent duplicate medical records with RightPatient using photo biometrics

Average duplicate medical record rate

Average cost per duplicate medical record

Average cost per duplicate medical record

medical records are valued at 10 times the amount of credit cards - protect patient medical records with RightPatient using photo biometrics

Value of stolen medical info over credit cards

The RightPatient® AI platform is used by more than 60 hospitals and thousands of outpatient sites to protect over
10 million patients.

increase patient data integrity and optimize health outcomes with the RightPatient biometric patient identification solution


Accurate patient identification is critical to keeping health records accurate, up-to-date and complete. RightPatient® ensures high levels of data integrity to optimize health outcomes & rembursements.

The RightPatient biometric patient ID solution seamlessly integrates with many different EHR systems including Cerner, Epic, Meditech, Siemens


RightPatient® AI enables an autonomous check-in process for patients, collects important clinical information, and observes the environment to save time, improve flow, increase quality, and enhance the patient experience.

Cost Savings


RightPatient® boosts the bottom line by increasing patient satisfaction scores, retention, efficiency, and clinical outcomes while reducing denied claims and costs associated with duplicate medical records.

Our Advantages

easily scale this biometric patient identification system as the database grows in size

Autonomous arrival

Effortless patient check-in process

RightPatient has pre-built interfaces with many popular EHR systems including Cerner, Meditech, Epic, Siemens

Efficient interactions

Frees time to focus on patient care

identify patients at any point along the care continuum using photo biometrics with the RightPatient biometric patient ID solution

Seamless integration

Talks to any EHR system and third-party apps

RightPatient is an innovative company focused on improving patient safety in healthcare through the use of biometric patient identification

Real-time intelligence

Enables passive, “smart” hospital environment

experience in biometric system integration

Deep expertise

16 years of experience in AI & human recognition

Industry Awards

M2SYS receives 2011 frost and sullivan award for hybrid biometric platform
M2SYS named a technology association of georgia tag top 10 innovative technology company for the RightPatient biometric patient ID platform
rightpatient is an award winning biometric patient identification patient safety platform that uses photo biometrics to accurately identify patients

Select Customers


community medical centers


university health

san diego


Hugh Chatham Memorial Hospital


Novant Testimonial

Melanie Wilson-VP of Revenue Cycle, Novant Health System

“One of the reasons we selected RightPatient was that it supports any type of biometrics and device. This is a platform that gives us flexibility as the technology continues to evolve.”

Melanie Wilson
VP of Revenue Cycle, Novant Health System

Martin Testimonial

Carol Plato-AVP of Revenue Cycle, Martin Health Systems

“RightPatient® was a perfect fit for us because it doesn’t require physical contact, seamlessly communicates with our electronic health records software, and runs flawlessly over Citrix.”

Carol Plato
AVP of Revenue Cycle, Martin Health Systems

Hugh Chatham Testimonial

Lee Powe

“My problem is not using the technology. My problem is deciding where to use it; front end registration or bed side.”

Lee Powe
Director of Information Systems, Hugh Chatham Memorial Hospital

University Health System

University Health System testimonial

“I like the RightPatient® system because it provides a photo of the patient for accurate identification prior to administering care.”

Dr. Terry Arrington
Orthopedic Surgeon, University Health System

Delano Testimonial

photo biometrics increases patient safety
“Initially, we thought our patients/community might be apprehensive about having their photograph taken, but that it not the case. We have heard nothing but positive feedback from our patients. They are pleased to learn about the extra measures DRMC is taking to protect their identity.”

Vanessa Delgadillo
Patient Access Manager, Delano Regional Medical Center