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Technology is becoming an integral part of virtually everything we see nowadays, and the US healthcare system is no different. Technology is being used to solve complex problems, eliminate existing issues, improve productivity and efficiency, and even enhance patient safety and patient outcomes within hospitals and health systems. To understand the example, we must first take a look at what the problem actually is.

Patient misidentification is quite common

Patient misidentification has been prevalent in the US healthcare system for years now. Since there’s no effective and standardized patient identifier that’s used across all the hospitals and health systems, patient identification is a huge mess. Duplicate medical records, overlays, medical record mix-ups, denied claims, wrong treatments, and medical identity theft are just some of the consequences of patient misidentification, ultimately hampering patient outcomes.

So, how does technology help in this case? Well, by ensuring that patients are accurately identified at all touchpoints across the care continuum.

A touchless patient identification platform improves patient outcomes

RightPatient, the leading touchless patient identification platform, has been improving patient outcomes for several healthcare providers. By attaching a photo and biometric template of the patient with their EHR during registration, the platform ensures that a single EHR is assigned to one patient. During subsequent visits, patients only need to look at the camera - the platform identifies them after running a search, providing the accurate medical record in seconds.

RightPaitent is also versatile enough to be used at any touchpoint across the care continuum, even during remote scheduling, making it ideal for telehealth sessions. Moreover, after the pandemic, RightPatient is the only viable option for ensuring accurate patient identification in a safe and hygienic manner. 

By ensuring accurate patient identification, RightPatient enhances patient safety, protects patient data integrity, and also enhances patient outcomes in the process, as medical errors related to patient misidentification are eliminated.