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RightPatient Partners with Harris Healthcare to Secure and Maintain EMPI Data Integrity

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Very recently, RightPatient and Harris Healthcare’s DIS (Data Integrity Solutions) Business Unit have announced a strategic partnership to tackle patient data integrity issues by ensuring accurate patient identification. 

RightPatient-Partners-with-Harris-Healthcare

Harris DIS includes QuadraMed, which focuses on EMPI management and data cleanups, and Just Associates, focused on helping hospitals and health systems achieve and maintain a highly accurate and quality MPI. QuadraMed provides end-to-end patient identity management to prevent duplicate medical records and dirty patient data to improve patient data integrity. From data analysis to cleanups, Just Associates performs the critical tasks necessary for a pristine MPI. Its state-of-the-art suite of identity management solutions and services includes continuous duplicate detection (IDSentry™), ongoing MPI management (IDManage™), and customized MPI clean-up services (IDResolve™).

By using the RightPatient Integrity Platform with Harris DIS’ existing solutions, patient identity management will be much more secure, accurate, and efficient. The collaboration provides important protections against front-end contamination of the MPI and EMPI and helps eliminate patient misidentification and safety issues created by “dirty” patient identification data. 

The problem of patient misidentification and dirty patient data

Several factors cause front-end contamination and dirty patient data within an MPI or EMPI, such as frequent flyers, medical identity theft, and duplicate medical records. There may even be duplicate records that have very limited or contrasting information.

RightPatient Integrity Platform incorporates patient photos into the Quadramed SmartID platform, helping identify and resolve these challenging duplicate records that were created from cases of alias or stolen identities. This helps reduce new duplicate and overlaid medical records right from the start, while Just Associates focuses on creating and maintaining a pristine MPI/EMPI environment and supporting rapid and accurate patient identification. 

RightPatient advances Harris DIS’ ability to address key health information issues by reducing the volume of potential duplicate medical records, preventing patient misidentification, enhancing patient safety, and ensuring patient data integrity across the care continuum. Doing so is more important than ever as remote patient registrations have increased due to COVID-19. 

RightPatient and Harris DIS’ partnership aims to improve the overall efficacy of medical data clean-ups and ongoing data integrity efforts with RightPatient’s robust de-duplication engine. It secures patient information and minimizes the ongoing cost of maintaining quality patient data. 

How RightPatient and Harris DIS improve patient identity management

Typically, an EMPI contains patient information from a health system’s several facilities such as labs, hospitals, physician practices, and pharmacies. Front-end contamination is common if positive patient identification isn’t ensured during the registration process. This later leads to dirty patient data, duplicates, overlays, patient safety incidents, write-offs, and more. 

RightPatient and Harris DIS can address and solve patient misidentification right off the bat using patient photos.

During the registration process, hospitals collect the patient information along with their photos. The MPI data is then sent to QuadraMed for analysis and cleaning, after which RightPatient Integrity Platform receives a copy of the patient photos along with the corresponding MRNs (medical record numbers). Using RightPatient’s powerful photo-matching engine, the patient photos are deduplicated to bolster overall system analytics.

RightPatient Integrity Platform with Harris DIS can be used for:

  • Existing EMPI data cleanup projects
  • Identifying duplicates during the registration process
  • Hospitals that are starting to capture patient photos

The impact of effective patient identity management

RightPatient’s leading touchless patient identification platform is being utilized by numerous healthcare providers to identify their patients safely, reliably, and effectively.

During the registration process at hospitals and healthcare facilities, patients just look at the camera and the platform takes a photo and attaches it to the medical record. During remote registrations, patients receive an SMS after which they provide a selfie and a photo of their driver’s license. The platform then searches for a match between the two photos and assigns biometric credentials to new patients.

The same expertise comes with the RightPatient Integrity Platform which can be seamlessly integrated with any EHR, including QuadraMed’s SmartID Platform. This enables healthcare providers to:

  • Prevent duplicate and overlaid medical records during registration
  • Ensure remote patient photo capture and authentication
  • Bolster de-duplication and EMPI data cleanup efforts
  • Ensure clean patient data across the care continuum
  • Improve patient safety and prevent medical errors
  • Reduce write-offs and denied claims
  • Prevent cases of identity theft and “frequent flyers”
accurate patient ID in healthcare helps increase patient safety

New Partnership with CrossChx Signals Positive Changes for Patient ID

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accurate patient ID in healthcare helps increase patient safety

In case you missed it, on Friday we officially announced a new and exciting partnership agreement with CrossChx. Under the terms of the partnership, CrossChx  customers can easily transition their existing SafeChx biometrics solution to RightPatient, while continuing to utilize other CrossChx products such as Olive artificial intelligence.

accurate patient ID in healthcare helps increase patient safety

Announcing a new partnership with CrossChx to help expand the use of biometric patient ID tech in healthcare.

The healthcare industry continues to suffer the ill consequences of inaccurate patient identification, jeopardizing patient safety and the quality of care. RightPatient helps to alleviate patient misidentification and instantly and accurately identifies patients by capturing their photo. This photo is linked to a patient’s unique medical record and travels with them throughout a healthcare provider’s network to ensure safety during care delivery. Plus, clinicians at hospitals that use our patient identification service have commented that they love having a patient’s photo before administering services to help humanize care delivery and help patients feel welcome instead of just thinking they are a name and a number. We love to hear this!

Take notice because the winds of change are shifting for patient identification in healthcare. More providers recognize and understand the advantages and benefits of modernizing their patient ID technology and many are taking a very close look at the advantages that our service offers. Keep in mind that implementing a biometric patient identification service offers additional advantages above and beyond patient safety – most notably improvement in revenue cycle management, increases in patient data integrity, and prevention of fraud and medical identity theft at the point of service. 

Read more about our new partnership with CrossChx here.

Have questions? Drop us an email at: info@rightpatient.com

RightPatient expands the use of photo biometrics to Ireland's healthcare providers

Expanding Biometric Patient Identification to Raise Patient Safety Levels in Ireland

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RightPatient expands the use of photo biometrics to Ireland's healthcare providers
new partnership brings accurate patient identification technology to Ireland's healthcare providers

Our new partnership with The Lava Group will help to improve accurate patient identification for healthcare providers in Ireland.

The following post was submitted by Michael Trader, President and Co-Founder of RightPatient®

Excited to announce that RightPatient® has partnered with The Lava Group to expand the use of photo biometrics for accurate patient identification to healthcare providers in Ireland! The goal is to expand use of our patient identification platform to Ireland’s healthcare providers who seek to implement technology that increases patient safety, prevents medical identity theft, and eliminates duplicate medical records.

The Lava Group are experts in providing innovative solutions for the criminal justice and connected health markets with 20 years of experience in some of the most complex and demanding security environments across Europe. They have a long and successful track record in biometric system integration and are well positioned to introduce photo biometrics to ensure accurate patient identification across Ireland.

Accurate patient identification across the care continuum is a persistent global challenge as healthcare organizations continue to struggle with providing an accurate, complete view of patient data across multiple, often disparate providers. Our partnership with The Lava Group is an important step in RightPatient’s efforts to solve the global patient identity challenge.

You can read the full news release on our Web site here. 

Expanding Biometric Patient Identification to Raise Patient Safety Levels in IrelandMichael Trader is President and Co-Founder of RightPatient®. Michael is responsible for overseeing business development and marketing activities, government outreach, and for providing senior leadership on business and policy issues.

biometric patient identification in healthcare

Our Top Five Biometric Patient Identification Blog Posts of 2015

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biometric patient identification in healthcare

2015 was an important year of growth and innovation for RightPatient®. We started this blog two years ago to help educate the healthcare community on the importance of establishing secure, accurate patient identification in healthcare and to establish a trusted resource to help understand how the use of biometrics for patient ID has proven to be an important tool to help increase patient safety, eliminate duplicate medical records, improve revenue cycle management, and prevent medical identity theft and fraud. 

biometric patient identification in healthcare

Read through some of our most popular blog posts on biometric patient identification in healthcare during 2015

Throughout our journey, we have shared many important posts demonstrating how our hospital partners have successfully implemented biometrics for patient identification and provided real life examples of the post deployment benefits realized. Among the dozens of posts the RightPatient® team posted during 2015, the following posts were the most popular:

  1. Uniting Accurate Patient Identification with Secure Single Sign-On (SSO) to Improve Data Integrity in Healthcare: In an effort to help continue increasing patient data integrity in healthcare, we announced a new partnership with Healthcast,  the #1 ranked single sign-on solution (KLAS, 2014) to increase patient safety and secure access to patient data. 
  2. RightPatient® Prevents Healthcare Fraud at University Health System: Healthcare fraud and medical identity theft are two rising concerns for healthcare organizations because they jeopardize patient safety, raise the cost of care, and could lead to non-reimbursable medical procedures. University Hospital in Augusta, GA recently was able to prevent healthcare fraud in their ER through the use of the RightPatient® with photo biometrics.
  3. Removing the Word “Scan” from Iris Recognition for Healthcare Biometrics: Fueled by Hollywood sensationalism, iris recognition biometric identification is often depicted as “scanning” a person’s eyes with visible light. The fact is, no visible light is used with iris recognition and instead of a “scan,” iris biometrics takes a high resolution digital photograph. 
  4. Identify Unconscious, Unknown Patients with Biometric Identification Technology: The difficulty to identify an unconscious or disoriented patient jeopardizes patient safety in healthcare. Biometric patient identification has emerged as a technology capable of identifying patients in these conditions, but did you know that not all biometric patient ID solutions have the ability to identify unconscious or disoriented patients? 
  5. Biometric Patient Identification Implementation Should Be Higher On The Priority List: Despite the fact that accurate patient identification affects so many downstream clinical and financial activities, hospitals and healthcare organizations are still not placing enough emphasis on evaluating implementation and use of this technology as a priority. 

We will continue to research and write educational and informational posts during 2016 about the rising use of biometrics for patient identification in healthcare including case studies and examples of how our technology is helping hospitals around the world to: eliminate duplicate medical records, prevent medical identity theft and fraud, increase patient data integrity, and improve patient safety. 2015 was a year of significant growth for RightPatient® as we continue working toward our mission to offer the most innovative and comprehensive patient identification solution that increases patient safety, reduces costs, improves the quality of care, and enhances the patient experience. 

Curious to know more about the use of biometric patient identification in healthcare? Is there a topic that you would like to learn more about? Drop us a message at: jtrader@rightpatient.com with your ideas and suggestions!

Thank you for being a part of our blog community!

RightPatient-seamlessly-integrates-with-Epic-EHR-for-accurate-patient-identification

Why Epic EHR Seamless Integration is Important

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RightPatient-seamlessly-integrates-with-Epic-EHR-for-accurate-patient-identification

The EHR Battle Heats Up

When the HITECH Act was signed into law in 2009 creating financial incentives to promote and adopt health information technology, few people outside of the healthcare industry could probably grasp the importance and impact this law would have on vendors offering electronic health record (EHR) systems.  Back then, we as patients were excited at the prospect that healthcare was finally stepping out of the middle ages and into the modern era of record keeping, our minds popping with optimism about how dumping paper for electronics was going to revolutionize medicine and open new doors to improve both individual and population health. We never would or could have imagined the intense complexities of implementing these EHR systems and the heated rivalries they would create that seem to stifle progress and impede value. Akin perhaps to kids playing in a sandbox, the rivalries and intense competition between these vendors is increasing.

RightPatient-seamlessly-integrates-with-Epic-EHR-for-accurate-patient-identification

RightPatient® seamlessly integrates into the Epic EHR system to maximize operational efficiency.

Over 85% of hospitals across the country have adopted some form of EHR to qualify for Meaningful Use however, many have switched EHR vendors citing insurmountable functionality difficulties, poor usability and design, and a lack of adequate training and support as some of the main reasons to make a change.

What we as healthcare consumers have learned throughout the EHR journey is that some EHR systems are skilled at handling certain functions, while others are not. Some EHR platforms support interoperability more than others. Certain EHR providers are well known for their outstanding support capabilities and some can be difficult to work with.

EHRs are not a single flavor, they all come with their strengths and weaknesses and each has developed their own “personality.”     

Our EHR Barometer

One important characteristic is the ability for our biometric patient identification solution to seamlessly integrate with an EHRso that it becomes a consistent and uninterrupted part of staff workflow. Our biometric patient ID platform seamlessly integrates with Epic’s EHR system to help ensure an efficient and accurate authentication process without having to toggle to a separate application that can cause workflow interruptions and lost productivity. Seamless integration of the RightPatient® biometric patient identification solution with the EPIC EHR system also helps save precious time during patient registration to improve the patient experience. 

In addition, the ability to capture a patient’s photograph during registration and then display that photo alongside the patient’s Epic EHR adds value to the identification process by providing fast two-factor authentication without having to leave the Epic platform. Patient registration staff and clinicians along the care continuum are immediately greeted with the patient’s photo once their Epic EHR is accessed for fast, accurate identification to prevent unnecessary medical errors.

The ability to seamlessly interface with Epic’s EHR platform is a distinct advantage for establishing accurate patient identification anywhere along the care continuum. By utilizing various biometric credentials, RightPatient® is built to offer accurate and secure patient identification no matter where an Epic patient attempts to access protected health information (PHI) or medical services, even in virtual environments. This is a key factor to ensure patients are safe, their PHI is safeguarded, and healthcare facilities are administering care or releasing information to the correct individual. 

Conclusion

RightPatient® has the unique ability to seamlessly interface with the Epic EHR system and provide staff the ability to perform accurate patient identification at any point along the care continuum without ever leaving the platform. Key to ensuring smooth and efficient workflow and to maximize operational efficiency, seamless integration of a biometric patient identification solution with Epic’s EHR system should be an important factor if you are considering an investment.