We solve the patient ID challenge

When patients are not identified correctly, bad things happen. Critical health information can be linked to a duplicate medical record or the wrong record. This affects patient safety, data integrity, and healthcare costs.

Medical identity theft is also on the rise. An estimated 2.3 million Americans or close family members had their identities stolen during or before 2014.

the average duplicate medical rate at hospitals is 8% - prevent duplicate medical records with RightPatient using photo biometrics

Average duplicate medical record rate

Average cost per duplicate medical record

medical records are valued at 10 times the amount of credit cards - protect patient medical records with RightPatient using photo biometrics

Value of stolen medical info over credit cards

RightPatient® solves the patient identification challenge by acquiring and using the photo and unique biometric information of patients to accurately identify them during each encounter.

The ECRI Institute recommends that hospitals use more standard means of patient identification, which should include photographs with patient files. Read our blog post to understand more about the importance of capturing patient photos during registration: In Your Face: The Future of Federated Patient Identification

RightPatient® Cloud Platform

Increase Patient Safety & Reduce Costs

Seamless part of EHR workflow
Contactless & hygienic
Superior accuracy
Affordable SaaS model

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The RightPatient® biometric patient identification platform is used by health systems representing more than 900 sites that process over 40 million annual patient visits.

Patient Identification

RightPatient® is the most accurate, scalable & versatile biometric patient identification system to accurately identify patients, prevent duplicate medical records, and increase patient safety.

prevent healthcare fraud and stop medical identity theft with the RightPatient biometric patient ID solution using photo biometrics

Fraud
Protection

Our patient identity platform deters
medical identity theft and healthcare fraud throughout the care continuum by linking a patient’s biometric credentials to their unique medical record.

Data
Integrity

Accurate patient identification is critical to keeping health records accurate, up-to-date and complete. RightPatient® ensures high levels of data integrity to optimize health outcomes.

The RightPatient biometric patient ID solution seamlessly integrates with many different EHR systems including Cerner, Epic, Meditech, Siemens

Seamless Integration

RightPatient® seamlessly integrates with dozens of healthcare systems and utilizes various biometric credentials to authenticate patients from any touchpoint across the care continuum.

RightPatient is the only biometric patient ID solution that can accurately identify patients from anywhere along the care continuum including portals, mHealth apps, home health, telemedicine, and more

Safeguard
PHI

RightPatient® captures various biometric credentials to authenticate patients from portals and mHealth apps, protecting access and safeguarding personal health information.

Our customers experience a 99% patient acceptance rate.

RightPatient® SaaS

Easily deploy RightPatient for a low monthly fee

Photo Biometrics

Most accurate form of biometrics
Patients take a “selfie”
Non-contact & hygienic
High degree of acceptance

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When using RightPatient® with Photo Biometrics, patients simply take their picture and they are accurately identified. RightPatient® seamlessly integrates with all major Electronic Health Record (EHR) systems, including Cerner®, Epic, Meditech, and McKesson.

RightPatient® is the most accurate biometric patient identification solution. The system analyzes the unique iris pattern from the patient photo, which is stored with the medical record to improve patient safety. Photo Biometrics is completely contactless and intuitive, making it ideal for hygiene/infection control and improving the patient experience.

With RightPatient® SaaS, healthcare providers can implement the platform for a small monthly fee that includes software, hosting, and support. Our biometric matching system runs in the secure RightPatient® Cloud to minimize deployment and IT costs.

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Why You Will Love RightPatient®

The implementation process is smooth and painless, requiring minimal resources
The enterprise version seamlessly integrates with our EHR workflows to maximize operational efficiency
The platform has the ability to perform fast, real-time "one-to-many" biometric identification and has unlimited scalability
Medical data integrity is optimized, improving our ability to understand our patient population and performance
RightPatient utilizes various biometric credentials to authenticate patients from any touchpoint along the care continuum
RightPatient is backed by 20 years of experience in system integration, biometrics & high-performance computing

The mobile self-service app allows patients to immediately submit co-pays, which helps to shorten our revenue cycle
Creating a unique patient ID helps to ensure more accurate tracking and reduction of readmission rates
It creates a concrete, indisputable patient audit trail that ensures medical record data accuracy
Medical records are accurate for quality reporting which has a direct impact on reimbursement and avoiding penalties imposed by CMS
Duplicates, overlays and identity fraud are prevented, saving our system countless dollars

Patients can be identified with pinpoint accuracy through a fast biometric scan to avoid the creation of duplicate medical records
The system links a patient's biometric profile to a unique medical record to prevent medical identity theft or fraud at the point of service
We streamlined and reduced patient registration time to improve our service delivery, resulting in a more positive patient experience
RightPatient with iris biometrics is a non-contact modality that supports hospital infection control policies
It improves patient safety by eliminating registration errors

The system links patient biometric data to a unique medical record to ensure their safety throughout the care continuum
Clinicians can quickly and easily verify patient identities bedside prior to medication distribution
It helps us to keep health records accurate, up-to-date, and complete to avoid any unnecessary and costly repeat lab tests or procedures
The platform provides me confidence that medical record data integrity is intact for quality reporting

It protects my identity and prevents others from fraudulently using my healthcare credentials to illegally obtain medical services
With iris biometrics, I don't have to touch any devices during the identification process to protect me against germs or bacteria that can make me sick
I have confidence that clinicians are using the right medical record during my treatment anywhere along the care continuum
It ensures data integrity and accuracy so I can confidently share medical information with providers outside of my network
The registration process is fast and easy and I don't have to worry if I forget my insurance card on a future visit

Our Advantages

Fast, powerful matching for large-scale ID

Superscalar biometric patient identification system

Disruptive technology

Interfaces with multiple enterprise & third-party systems

Comprehensive features

Solutions for mobile ID, EMPI integration & more

Innovative engineering

Proven team of scientific engineers and technologists

Extensive healthcare & biometrics experience

Backed by 14+ years of real-world experience

News Coverage

Industry Awards

M2SYS receives 2011 frost and sullivan award for hybrid biometric platform

M2SYS named a technology association of georgia tag top 10 innovative technology company for the RightPatient biometric patient ID platform

rightpatient is an award winning biometric patient identification patient safety platform that uses photo biometrics to accurately identify patients

Select Customers

novant-health

community medical centers

tgmc

san diego

archbold

Hugh Chatham Memorial Hospital

martin-health

Novant Testimonial

“One of the reasons we selected RightPatient was that it supports any type of biometrics and device. This is a platform that gives us flexibility as the technology continues to evolve.”

Melanie Wilson
VP of Revenue Cycle, Novant Health System

Martin Testimonial

“RightPatient® was a perfect fit for us because it doesn’t require physical contact, seamlessly communicates with our electronic health records software, and runs flawlessly over Citrix.”

Carol Plato
AVP of Revenue Cycle, Martin Health Systems

Hugh Chatham Testimonial

“My problem is not using the technology. My problem is deciding where to use it; front end registration or bed side.”

Lee Powe
Director of Information Systems, Hugh Chatham Memorial Hospital

University Health System

“I like the RightPatient® system because it provides a photo of the patient for accurate identification prior to administering care.”

Dr. Terry Arrington
Orthopedic Surgeon, University Health System

Delano Testimonial

photo biometrics increases patient safety
“Initially, we thought our patients/community might be apprehensive about having their photograph taken, but that it not the case. We have heard nothing but positive feedback from our patients. They are pleased to learn about the extra measures DRMC is taking to protect their identity.”

Vanessa Delgadillo
Patient Access Manager, Delano Regional Medical Center