RightPatient®: Personalized Patient Experience

Save Patient Lives

& Personalize their

Experience with

RightPatient® AI

What is RightPatient®?

Our artificial intelligence platform automatically recognizes patients to prevent medical record mix-ups, automates tasks that improve the patient experience, and gathers real-time intelligence to improve flow and security.

RightPatient® Smart App

Our app turns any smartphone or tablet into a powerful patient recognition device.

  • Uses augmented reality and deep learning to recognize patients
  • Identify unconscious patients
  • Verify patients prior to medical procedures
  • Improve patient safety and reduce risk of adverse events
  • Unparalleled flexibility
Get more from your patient analytics system

Prevent data integrity errors and improve population health insights with RightPatient AI.

We use cognitive vision to prevent wrong-patient errors

RightPatient® transcends patient identification. Our AI platform uses cognitive vision to understand more than who the patient is, providing situational awareness for healthcare providers. This delivers the real-time intelligence needed to prevent errors and personalize the patient experience.

the average duplicate medical rate at hospitals is 8% - prevent duplicate medical records with RightPatient using photo biometrics

Average duplicate medical record rate

Average cost per duplicate medical record

Average cost per duplicate medical record

medical records are valued at 10 times the amount of credit cards - protect patient medical records with RightPatient using photo biometrics

Value of stolen medical info over credit cards

RightPatient® saves patient lives and reduces healthcare costs by recognizing patients and clinical indicators that may go unnoticed to the human eye.

Based on our 16 years of experience in recognition technology, we are your trusted partner for biometric patient ID and AI-based clinical insights.

RightPatient® Cloud Platform
Prevent Data Integrity Failures & Improve Safety
  • Seamless part of EHR workflow
  • Contactless & hygienic
  • Supports mobile devices
  • Affordable SaaS model

RightPatient Cloud Secures Medical Records & Improves Patient Safety

Patient photo is captured
RightPatient Cloud identifies the patient
The correct patient record & photo is displayed

The RightPatient® AI platform is used by more than 50 hospitals to protect over 10 million patients.

increase patient data integrity and optimize health outcomes with the RightPatient biometric patient identification solution


Accurate patient identification is critical to keeping health records accurate, up-to-date and complete. RightPatient® ensures high levels of data integrity to optimize health outcomes & rembursements.

The RightPatient biometric patient ID solution seamlessly integrates with many different EHR systems including Cerner, Epic, Meditech, Siemens


RightPatient® becomes a seamless module of any EHR system and uses a centralized, cloud-based cognitive vision engine to recognize patients from any encounter end point when they capture their photo.

RightPatient is the only biometric patient ID solution that can accurately identify patients from anywhere along the care continuum including portals, mHealth apps, home health, telemedicine, and more


RightPatient® works with commodity webcams and smartphones to authenticate patients from portals, mHealth apps & more, protecting access and safeguarding personal health information.

Our Advantages

easily scale this biometric patient identification system as the database grows in size

Fast, powerful AI platform

Superscalar healthcare data integrity system

RightPatient has pre-built interfaces with many popular EHR systems including Cerner, Meditech, Epic, Siemens

Disruptive technology

Cloud solution with open integration framework

identify patients at any point along the care continuum using photo biometrics with the RightPatient biometric patient ID solution

Comprehensive features

Solutions for mobile ID, EMPI integration & more

RightPatient is an innovative company focused on improving patient safety in healthcare through the use of biometric patient identification

Trusted, innovative engineering

Proven team of scientific engineers and technologists

experience in biometric system integration

Expertise in healthcare & human recognition

Backed by 16 years of real-world experience

Industry Awards

M2SYS receives 2011 frost and sullivan award for hybrid biometric platform
M2SYS named a technology association of georgia tag top 10 innovative technology company for the RightPatient biometric patient ID platform
rightpatient is an award winning biometric patient identification patient safety platform that uses photo biometrics to accurately identify patients

Select Customers


community medical centers


university health

san diego


Hugh Chatham Memorial Hospital


Novant Testimonial

Melanie Wilson-VP of Revenue Cycle, Novant Health System

“One of the reasons we selected RightPatient was that it supports any type of biometrics and device. This is a platform that gives us flexibility as the technology continues to evolve.”

Melanie Wilson
VP of Revenue Cycle, Novant Health System

Martin Testimonial

Carol Plato-AVP of Revenue Cycle, Martin Health Systems

“RightPatient® was a perfect fit for us because it doesn’t require physical contact, seamlessly communicates with our electronic health records software, and runs flawlessly over Citrix.”

Carol Plato
AVP of Revenue Cycle, Martin Health Systems

Hugh Chatham Testimonial

Lee Powe

“My problem is not using the technology. My problem is deciding where to use it; front end registration or bed side.”

Lee Powe
Director of Information Systems, Hugh Chatham Memorial Hospital

University Health System

University Health System testimonial

“I like the RightPatient® system because it provides a photo of the patient for accurate identification prior to administering care.”

Dr. Terry Arrington
Orthopedic Surgeon, University Health System

Delano Testimonial

photo biometrics increases patient safety
“Initially, we thought our patients/community might be apprehensive about having their photograph taken, but that it not the case. We have heard nothing but positive feedback from our patients. They are pleased to learn about the extra measures DRMC is taking to protect their identity.”

Vanessa Delgadillo
Patient Access Manager, Delano Regional Medical Center