Patient Identity Platform
to improve patient experience, revenue cycle, and data integrity
RightPatient® saves millions of dollars for health systems by preventing denied claims that are caused by patient misidentification.
RightPatient® saves millions of dollars for health systems by preventing denied claims that are caused by patient misidentification.
Did You Know?
Hospitals Risk
Inaccurate patient identification causes 35% of all denied claims and hospitals risk losing $5 million per year on avg. from denials
Patient Identity Theft
Emergency departments lose $750,000 – $3 million annually on avg. from patient identity theft or false information
Medical Errors
Over 1,000 deaths happen each day from medical errors. Many of these are wrong-patient errors that are preventable.
Prevent Data Corruption
Prevent Data Corruption
On average, 8% of medical records are duplicates or mixed up with data from another patient. RightPatient® is the foundation for AI and analytics initiatives.
RightPatient® harnesses valuable data and insights to improve patient care through personalization, operational optimization & retention.
RightPatient® harnesses valuable data and insights to improve patient care through personalization, operational optimization & retention.
Personalization
Know your patients at a deeper
level so they can all feel like VIPs.
Operational Optimization
Increase efficiency and productivity to boost HCAHPS scores.
Patient Retention
Engage your brand with patients while improving their wellness.
The RightPatient® AI platform is used by more than 80 hospitals and thousands of outpatient sites to protect over 10 million patients.
The RightPatient® AI platform is used by more than 80 hospitals and thousands of outpatient sites to protect over 10 million patients.
Data Integrity
Accurate patient identification is critical to keeping health records accurate, up-to-date and complete. RightPatient® ensures high levels of data integrity to optimize health outcomes & reimbursements.
Operational Efficiency
The RightPatient® AI solution suite streamlines check-in for patients, provides real-time insights, promotes engagement, and increases operational efficiency to improve flow, care quality, and the patient experience.
Improved Profitability
RightPatient® boosts the bottom line by reducing denied claims and costs associated with duplicate medical records while increasing patient satisfaction scores, retention, efficiency, and clinical outcomes.
Rightpatient Biometric Patient Identification Benefits
Blog
Industry Awards
Select Customers
Northwell Testimonial
“Northwell is in the middle of a large digital transformation – today, you have to stand in line, register, and write your name on a clipboard. Tomorrow, we’ll know a patient has arrived before they’ve even spoken to somebody”
Keely Aarnes
PMP, associate vice president of revenue cycle management at Northwell Health
Novant Testimonial
“One of the reasons we selected RightPatient at Novant Health was that it supports any type of biometrics and device. This is a platform that gives us flexibility as the technology continues to evolve.”
Melanie Wilson
VP of Revenue Cycle, Essentia Health
Martin Testimonial
“RightPatient® was a perfect fit for us because it doesn’t require physical contact, seamlessly communicates with our electronic health records software, and runs flawlessly over Citrix.”
Carol Plato
AVP of Revenue Cycle, Martin Health Systems
Hugh Chatham Testimonial
“My problem is not using the technology. My problem is deciding where to use it; front end registration or bed side.”
Lee Powe
Director of Information Systems, Hugh Chatham Memorial Hospital
University Health System
“I like the RightPatient® system because it provides a photo of the patient for accurate identification prior to administering care.”
Dr. Terry Arrington
Orthopedic Surgeon, University Health System
Delano Testimonial
“Initially, we thought our patients/community might be apprehensive about having their photograph taken, but that it not the case. We have heard nothing but positive feedback from our patients. They are pleased to learn about the extra measures DRMC is taking to protect their identity.”
Vanessa Delgadillo
Patient Access Manager, Delano Regional Medical Center
Phyllis Peoples
“The biggest benefit of RightPatient is, again, patient safety. We have, as I mentioned, a lot of duplicates- a lot of people that have the same entity, the same last name. Of course, the identifier for us is what’s going to be of value.”
Phyllis Peoples
President and CEO of Terrebonne General Medical Center
