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At the Becker's Conference, learn how RightPatient prevents patient fraud

At the Becker’s Conference, learn how RightPatient prevents patient fraud

The Becker’s 2017 (and 3rd annual) Health IT & Revenue Cycle Conference is only a few days away! Needless to say, we’re excited, and it’s not just because George W. Bush and Sugar Ray Leonard will be there. The conference has a great lineup of speakers, presentations, and, ahem, vendors like RightPatient that will be providing a wealth of information on a variety of important topics.

The timing of this conference could not be better considering the recent Equifax data breach, which puts over 140 million Americans at risk of identity theft. This has serious implications for healthcare, but the good news is that patients and providers can mitigate their risk with RightPatient.

Since our inception, we have always recommended Photo Biometrics with RightPatient and have never deviated from that position. This didn’t come out of left field; we are, by far, the most experienced vendor in our market segment with 15 years of experience in biometric technology. We have worked with many biometric modalities, implemented our technology in projects around the world, built some massive biometric matching systems, and generally know this stuff inside and out. That’s why we always knew what was best for healthcare and had a vision of how Photo Biometrics would be used with our platform to transform the way that patients are identified.

 

RightPatient accurately identifies patients by simply capturing their photo. At provider locations, this is critical to prevent identification errors and medical record mix-ups that affect patient safety, revenue cycle, and data integrity. With 1,000 patients dying each day from preventable medical errors and hospitals writing off millions of dollars annually from denied claims and patient fraud, health systems should have an easy time justifying RightPatient.

But, for good measure, we now have the Equifax breach. Patient fraud was already a serious issue with 2-10% of patients showing up at the ED and providing false information (I’m looking at you, frequent flyers). We’ve heard countless stories from customers before they implemented RightPatient about frequent card sharing and outright fraud that was costing them millions in annual write-offs (RightPatient has since eliminated these issues). With the personal data of over 140 million Americans now compromised, how much easier will it be for someone to obtain care, access healthcare information, or gain a medical record release under a stolen identity?

Here’s the bigger question – why deal with any of these risks at all? For a small monthly fee, healthcare providers could implement RightPatient and solve these issues. When patients interact with their providers, RightPatient captures their picture and accurately identifies them. The service is contactless (ideal for hygiene/infection control), supports mobile devices (e.g. EMTs, unconscious patients, home health visits), and the patient photos that RightPatient simultaneously captures deliver unparalleled value in various ways.

If you have a chance, stop by our booth #1003 at the Becker’s Conference to check out why RightPatient is transforming patient ID in healthcare and to learn about our vision. We look forward to seeing you there!

 

prevent patient fraud in healthcare

5 Ways to Prevent Patient Fraud and Identity Theft

prevent patient fraud in healthcare

Preventing patient fraud begins with a thorough understanding of how to protect your identity.

The following post on preventing medical ID theft and patient fraud in healthcare was submitted by Meghan Belnap.

In this digital age, we can purchase anything with a click, transfer money from one bank account to another in a split second, and reconnect with people from anywhere in the world. There are so many great advantages to the internet age but unfortunately, there are serious drawbacks as well.

As technology advances, so do the dirty tricks played by criminals in an attempt to commit patient fraud and identity theft. With so much of our medical history available at our fingertips in digital form, it’s easier than ever to have that stolen from us. Here are five simple ways to avoid falling victim:

Password Protection

Hackers are skilled at decoding passwords. If the one you use is not a unique combination of numbers, letters, and symbols, you are putting yourself at a higher risk. If your password is still hacked from one site, it is important that you are not also handing them your password for everything else as well. For example, if your patient portal account password is fraudulently obtained, you do not want that to also be the password you use for your bank account. It requires keeping track of numerous passwords, but it is worth it to use different ones for each site you log in to within your digital health network.

Swipe With Caution

Card skimmers are very popular tools used by crooks to gain access to your account information. Each time you swipe a debit or credit card at a hospital or any other A.T.M. machine or gas pump, the machine reads the information stored on the black strip on the back of the card. This houses important information and it is all a hacker needs to wipe out your bank account. When you approach these machines, look at them closely. Does the area that you insert the card into seem loose or ill-fitting in any way? Does the paint color and material of it match the surrounding area? If not, there may be a skimming device attached to the machine. If you are suspicious, try giving it a tug. Is it loose? If you experience this, contact local law enforcement right away.

Monitor Accounts

If you have access to online banking, take advantage of it. Set up alerts that notify you when funds have been used over a certain amount or in ways unusual for your typical spending patterns.

Be Careful With Your Card

Keep an eye on your cards at all times. Statistics show that on average over 12 million U.S citizens identify as fraud victims annually. Professional FBI experts who are board certified behavior analysts specialize in investigative criminal or terrorist actions. While help is offered to those that are victim of patient fraud and identity theft, take the extra precautions to keep yourself safe by implementing smart daily precautions.

Identity Protection Services

There are a variety of resources available at your convenience which specialize in monitoring your social security number, name, and other personal information that could be used for patient fraud or identity theft. Most companies charge a fee to provide this service but if it prevents even one breach, it will be money well spent.

While there are numerous ways someone can gain access to your personal information, there are by far more things you can do to prevent it. Be cautious with your private details. Keep things secure both online and physically with the proper protection required. Whether it’s a safe box in your closet to keep your social security card, health insurance ID, birth certificates and other documents out of reach, or strong passwords that keep hackers out of accounts, it is possible to avoid patient fraud.

Meghan Belnap is a freelance writer who enjoys spending time with her family. She loves being in the outdoors and exploring new opportunities whenever they arise. Meghan finds happiness in researching new topics that help to expand her horizons. You can often find her buried in a good book or out looking for an adventure. You can connect with her on Facebook right here and Twitter right here.