RightPatient®: Personalized Patient Experience 2019

Reduce Denied

Claims By 35%


RightPatient® AI






RightPatient® saves millions of dollars for health systems by preventing denied claims that are caused by patient misidentification.

Prevent Data Corruption

On average, 8% of medical records are duplicates or mixed up with data from another patient. RightPatient® is the foundation for AI and analytics initiatives.

RightPatient® harnesses valuable data and insights to improve patient care through personalization, operational optimization & retention.

personalization-RightPatient (1)


Know your patients at a deeper
level so they can all feel like VIPs.

Operational_Optimization_RightPatient (1)

Operational Optimization

Increase efficiency and productivity to boost HCAHPS scores.

Engagement-RightPatient-CircleCare (1)

Patient Retention

Engage your brand with patients while improving their wellness.

The RightPatient® AI platform is used by more than 80 hospitals and thousands of outpatient sites to protect over 10 million patients.

data-integrity (1)

Data Integrity

Accurate patient identification is critical to keeping health records accurate, up-to-date and complete. RightPatient® ensures high levels of data integrity to optimize health outcomes & reimbursements.

RightPatient-seamless-integration (1)

Operational Efficiency

The RightPatient® AI solution suite streamlines check-in for patients, provides real-time insights, promotes engagement, and increases operational efficiency to improve flow, care quality, and the patient experience.

cost_savings (1)

Improved Profitability

RightPatient® boosts the bottom line by reducing denied claims and costs associated with duplicate medical records while increasing patient satisfaction scores, retention, efficiency, and clinical outcomes.

Our Advantages

easily scale this biometric patient identification system as the database grows in size

Autonomous arrival

Effortless patient check-in process

RightPatient has pre-built interfaces with many popular EHR systems including Cerner, Meditech, Epic, Siemens

Efficient interactions

Frees time to focus on patient care

identify patients at any point along the care continuum using photo biometrics with the RightPatient biometric patient ID solution

Seamless integration

Talks to any EHR system and third-party apps

RightPatient is an innovative company focused on improving patient safety in healthcare through the use of biometric patient identification

Real-time intelligence

AI to augment clinical decision-making

experience in biometric system integration

Deep expertise

17 years of experience in AI & human recognition

Industry Awards

rightPatient_awards_CIOReview_certificate-kernello (1)
rightpatient_rewards_03 (1)
rightpatient_rewards_02 (1)

Select Customers


community medical centers


university health






Northwell Testimonial

keely-northwell-rightpatient“Northwell is in the middle of a large digital transformation – today, you have to stand in line, register, and write your name on a clipboard. Tomorrow, we’ll know a patient has arrived before they’ve even spoken to somebody”

Keely Aarnes
PMP, associate vice president of revenue cycle management at Northwell Health

Novant Testimonial

Melanie Wilson-VP of Revenue Cycle, Novant Health System

“One of the reasons we selected RightPatient at Novant Health was that it supports any type of biometrics and device. This is a platform that gives us flexibility as the technology continues to evolve.”

Melanie Wilson
VP of Revenue Cycle, Essentia Health

Martin Testimonial

Carol Plato-AVP of Revenue Cycle, Martin Health Systems

“RightPatient® was a perfect fit for us because it doesn’t require physical contact, seamlessly communicates with our electronic health records software, and runs flawlessly over Citrix.”

Carol Plato
AVP of Revenue Cycle, Martin Health Systems

Hugh Chatham Testimonial

Lee Powe

“My problem is not using the technology. My problem is deciding where to use it; front end registration or bed side.”

Lee Powe
Director of Information Systems, Hugh Chatham Memorial Hospital

University Health System

University Health System testimonial

“I like the RightPatient® system because it provides a photo of the patient for accurate identification prior to administering care.”

Dr. Terry Arrington
Orthopedic Surgeon, University Health System

Delano Testimonial

photo biometrics increases patient safety
“Initially, we thought our patients/community might be apprehensive about having their photograph taken, but that it not the case. We have heard nothing but positive feedback from our patients. They are pleased to learn about the extra measures DRMC is taking to protect their identity.”

Vanessa Delgadillo
Patient Access Manager, Delano Regional Medical Center