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patient ID in healthcare

The Top 6 Reasons to Visit us in Booth #1252 at 2017 HFMA ANI

patient ID in healthcare

Visit us in Booth #1252 at the 2017 HFMA ANI Conference and learn more about the benefits of biometric patient identification.

The following post was submitted by Brad Marshall, Senior Enterprise Development Consultant with RightPatient.

If you are heading to Orlando this weekend for the HFMA show, please take a moment while you are walking the Exhibit Hall to visit RightPatient in Booth #1252. We will be on hand offering demos of our biometric patient identification solution and Smart App that converts any smartphone or tablet into a powerful patient recognition device. Not convinced? Here are the top 5 reasons why RightPatient is a must stop while navigating the exhibit floor:

  1. See the RightPatient Smart App –  As we just recently discussed on this blog, the RightPatient Smart App provides healthcare organizations the ability to extend the power and reach of our patient identification solution to any smart device equipped with a camera. Using augmented reality and deep learning to identify patients, the Smart App is an ideal tool for clinicians to quickly and accurately identify unconscious patients, verify patients prior to medical procedures, improve patient safety, and securely capture and share clinical images. 
  2. Learn How to Humanize Health IT – As you may already know, the RightPatient patient ID solution captures a high resolution image of the patient’s face and then links that image to their medical record. Several of our existing customers have provided feedback on these patient photos via their clinicians who say that these pictures serve an important clinical purpose and are helping to improve the patient experience. These patient photos are helping clinicians feel more comfortable and better connected to the patient often serve as reminders about the clinical context of the patient. Learn how RightPatient is helping healthcare organizations across the country become more patient-centered than ever before.
  3. RightPatient is a Finalist in CHIME National Patient ID Challenge – We think this is kind of a big deal. Being named a finalist in this important initiative that could very well change the face of patient identification in healthcare as we know it, we recognize that being named a finalist is a true testament to the validity of our solution. It’s worth mentioning that of the finalists named, RightPatient is the only vendor that has a solution already being used in healthcare by many hospitals throughout the country. Stop by and learn why our solution was named a finalist in the Challenge. Go Team RightPatient!
  4.  Safeguarding PHI – Cybersecurity has become quite a hot topic in healthcare as we have witnessed one hospital system after another falling victim to attacks and rushing to bolster their security defenses. We are elated to see the increased emphasis placed on protecting networks but what about taking the same steps to protect data? Network security and data security are two separate areas and any upgrade to cybersecurity defenses simply must be met with commensurate upgrades to safeguard protected health information (PHI). After all, the digitization of healthcare has opened many new doors to access PHI (e.g. – patient portals, mHealth apps, telemedicine), shouldn’t healthcare organizations be proactively taking measures to implement patient ID solutions that can secure it?
  5. Learn about our SaaS model – With our software-as-a-service (SaaS) model, healthcare organizations can implement the patient ID platform for a small monthly fee that includes software, hosting, and support. And don’t worry. Our artificial intelligence system runs in the secure, HIPAA-compliant RightPatient Cloud to minimize deployment and IT costs. What could be better? Stop by the Booth to learn more.
  6. Accurate Patient ID Helps Revenue Cycle Management – Since revenue is a dominating theme of the conference, we thought we would mention that it is a proven fact that increasing patient identification accuracy will help prevent duplicate medical records, reduce denied claims, and improve the revenue stream. Stop by Booth #1252 and learn how you can improve revenue cycle management through an investment in RightPatient.

Skimming the agenda, the HFMA staff has again assembled a very compelling, highly informative conference packed with outstanding curriculum. Don’t forget that the Exhibit Hall is a treasure trove of education too, and we encourage you to take time and stop by to see why our patient identification solution is dominating the healthcare industry. 

Take a moment to watch this short testimonial video from George Ann Phillips, Administrative Director of Revenue Cycle for University Health System in Augusta, GA:

Drop us an email at: sales@rightpatient.com to pre-schedule an appointment or drop in and see us at your convenience. We can’t wait to see everyone in Orlando!

patient ID in healthcareBrad Marshall is a Senior Enterprise Development Consultant with RightPatient® With several years of experience implementing both large and small scale biometric patient identification projects in healthcare, Brad works closely with key hospital executives and front line staff to ensure project success.

Mary Mirabelli Thrive presentation at 2017 Northern CA HFMA Conference

Thrive: What Did I Take Away From The HFMA Northern California Spring Conference

I was staying in Silicon Valley for a few weeks when I realized my visit overlapped with the HFMA Northern California Chapter’s spring conference. I decided to join Mike and meet some interesting individuals, fluent in the language of healthcare, of course. Words cannot express how valuable that decision proved to be.

The weekend began effortlessly enough, as the drive from San Francisco was a mere hour and a half. I walked into the conference just in time to be greeted by a group of friendly and charming people, one of whom was a grinning and caffeinated Mike.

Our booth was decorated by stunning, new pop-up banners his team had designed to perfection.  So far, the stage was set for an unforgettable and impactful conference. I quickly learned how unforgettable it would truly be.

Thrive: What Did I Take Away From The HFMA Northern California Spring Conference

Mary Mirabelli, Vice President at Global Healthcare Services at HP as well as HFMA National Chairperson, took the stage at the show’s onset. As she began speaking, my mind raced with the sole thought of talking to her after her presentation about a potential partnership with HP (of course J). After giving an introduction and describing some of her accomplishments, Mary suddenly shifted to the topic of the show for this year – Thrive. What I imagined was a topic limited to “thriving” within the realm of healthcare suddenly took a turn to encompass a far more expansive and meaningful definition.

Mary shared her story with us – not the edited version, but the real one including life’s challenges and difficult moments. Taking the crowd through a short journey of her own life, she shared the impact of losing her parents at age 14 as well as being a double cancer survivor. Life had taken the craziest jabs at her, but her spirit never shattered. She always stood up and kept moving forward. I was surreally touched by this woman’s story, so much so that I requested to take a photograph with her to show my daughter.

 Thrive: What Did I Take Away From The HFMA Northern California Spring Conference

The day proceeded as well as it had began, with great insights from Dignity’s Head of Innovation, to a superb lunch with a side of fantastic conversation with Gary Krboyan from St. Mary’s Home Health Services. Gary is a numbers man, and provided a wise perspective on who RightPatent should target in the home health market. To add to all the fascinating conversation, Mike got to talking with Dignity and Sutter about our mobile app. Suffice it to say, the conference was an amazing experience.

Thrive: What Did I Take Away From The HFMA Northern California Spring Conference

Unfortunately, I had to head out of the conference early to meet a self-proclaimed “connected guy” for dinner at Fisherman’s Wharf.  As I was driving back to San Francisco through the rolling green hills to the left and never ending orchards to the right, I kept thinking about Mary and how she thrived regardless of the obstacles that stood in her way. As an entrepreneur, I experience my moments of extremes, as Vinod Koshla of Koshla Venture always mentions: “For entrepreneurs, highs are high and lows are low. It’s a lone journey.” Mary’s experience and tenacity inspires me today, and I hope it does the same for you – to always get back up and thrive.

biometrics for patient identification increases patient safety

Lessons Learned at this Year’s HFMA ANI Conference

biometrics for patient identification increases patient safety

Although the use of biometrics for patient ID is not a new concept, many are still unaware of its benefits.

The following post on patient identification in healthcare was submitted by Jeremy Floyd, Healthcare Director at RightPatient®

We were excited at the chance to again participate in the Healthcare Financial Management (HFMA) trade show held this week at the Orange County Convention Center in Orlando. Attendance was brisk, the exhibit hall was packed with vendors displaying the latest technological health IT solutions, and attendees were excited to learn and explore for new opportunities to improve revenue cycle management, coding, and business analytics. As is the case with all conferences and trade shows the RightPatient staff attends each year, we approached the event as a means to learn more about the unique needs of hospital CFO’s, revenue cycle managers, and all those who have a hand in healthcare finance, plus have a chance to demonstrate our own products and services as part of a concerted strategy to improve patient identification in healthcare and to address all of the ancillary conditions that lack of an accurate patient ID strategy can bring to the industry. Here is a recap of what we learned:

1. Despite the fact that using biometrics for patient identification is not a new concept, many still do not know or understand it’s benefits: Perhaps the biggest surprise for us at this year’s HFMA ANI annual conference was the number of CFOs and Revenue Cycle Managers that we spoke with who are still unclear or unaware of the benefits that using biometrics for patient identification can offer healthcare organizations. We talked extensively on this blog about how biometric patient identification positively impacts healthcare information management,  how and why patient identification technology should prevent medical identity theft at the point of enrollment, the ability of iris biometrics to identify unconscious patients and how important accurate patient identification is along the care continuum

The benefits of deploying biometrics for patient identification resonate well beyond patient safety, and include a direct impact on revenue cycles and billing. Many of our existing customers have already seen a direct correlation between accurate patient identification and the revenue cycle, demonstrated in their ability to more accurately bill for services rendered, and offer a concrete audit trail of services provided in cases of dispute.

2. Many still feel that patients will not accept or participate in a biometric identification initiative: As we recently outlined in a blog post, our field research indicates that over 99% of patients accept the use of iris biometrics for identification and willingly enroll in the RightPatient system after they understand what it is being used for, how it protects their safety and privacy, and the protection if offers against medical identity theft and healthcare fraud. Patients do understand the use of biometrics for identification, contrary to popular belief that the technology will be only tepidly accepted.

3. Experience matters: Several people we spoke with at this year’s HFMA ANI show indicated their unwillingness to adopt biometrics for patient identification from a vendor with a short track record, an absence of real world experience in biometric technology, and a customer base that doesn’t include large hospital networks with complicated infrastructures and a wide network. Fortunately, RightPatient has this experience and a deep customer base of both large and small healthcare networks, a platform that already has pre-built versions compatible with all the major EHR providers (Epic, McKesson, CPSI, Meditech, and Cerner®). Plus we offer additional benefits to our biometric patient identification solution such as:

  • A HIPAA compliant SaaS cloud service designed to create a single, ubiquitous, federated patient identity
  • A seamless interface with IBM’s Initiate® platform to assign a unique, single patient identity profile across an Enterprise Master Patient Index (EMPI) kept authentic through our biometric matching system
  • The ability to secure remote personal health information (PHI) data access to safeguard patient privacy and help prevent data breaches that can lead to fraud and medical ID theft
  • A portable, ergonomic mobile biometric patient identification device to provide convenience and portability when identifying patients bedside, in home health, or in special cases within the emergency department.

We had a very positive experience at this year’s HFMA ANI conference and would like to thank the HFMA staff and all attendees we met for helping us to continue our mission of bringing biometrics for patient identification to more healthcare organizations throughout the world!

 

biometric patient identificationJeremy has worked in the biometrics industry for nearly a decade and has real world experience with fingerprint, palm vein, finger vein, iris and face recognition technologies. He currently oversees the RightPatient™ Healthcare division of M2SYS Technology, including sales, business development and project management. Before taking over the Healthcare unit, Jeremy spearheaded the growth of the core biometrics division, working closely with Fortune 500 clients like ADP, JP Morgan & BAE Systems to implement biometrics in large identity management projects.