The EHR Battle Heats Up
When the HITECH Act was signed into law in 2009 creating financial incentives to promote and adopt health information technology, few people outside of the healthcare industry could probably grasp the importance and impact this law would have on vendors offering electronic health record (EHR) systems. Back then, we as patients were excited at the prospect that healthcare was finally stepping out of the middle ages and into the modern era of record keeping, our minds popping with optimism about how dumping paper for electronics was going to revolutionize medicine and open new doors to improve both individual and population health. We never would or could have imagined the intense complexities of implementing these EHR systems and the heated rivalries they would create that seem to stifle progress and impede value. Akin perhaps to kids playing in a sandbox, the rivalries and intense competition between these vendors is increasing.
Over 85% of hospitals across the country have adopted some form of EHR to qualify for Meaningful Use however, many have switched EHR vendors citing insurmountable functionality difficulties, poor usability and design, and a lack of adequate training and support as some of the main reasons to make a change.
What we as healthcare consumers have learned throughout the EHR journey is that some EHR systems are skilled at handling certain functions, while others are not. Some EHR platforms support interoperability more than others. Certain EHR providers are well known for their outstanding support capabilities and some can be difficult to work with.
EHRs are not a single flavor, they all come with their strengths and weaknesses and each has developed their own “personality.”
Our EHR Barometer
One important characteristic is the ability for our biometric patient identification solution to seamlessly integrate with an EHR so that it becomes a consistent and uninterrupted part of staff workflow. Our biometric patient ID platform seamlessly integrates with Epic’s EHR system to help ensure an efficient and accurate authentication process without having to toggle to a separate application that can cause workflow interruptions and lost productivity. Seamless integration of the RightPatient® biometric patient identification solution with the EPIC EHR system also helps save precious time during patient registration to improve the patient experience.
In addition, the ability to capture a patient’s photograph during registration and then display that photo alongside the patient’s Epic EHR adds value to the identification process by providing fast two-factor authentication without having to leave the Epic platform. Patient registration staff and clinicians along the care continuum are immediately greeted with the patient’s photo once their Epic EHR is accessed for fast, accurate identification to prevent unnecessary medical errors.
The ability to seamlessly interface with Epic’s EHR platform is a distinct advantage for establishing accurate patient identification anywhere along the care continuum. By utilizing various biometric credentials, RightPatient® is built to offer accurate and secure patient identification no matter where an Epic patient attempts to access protected health information (PHI) or medical services, even in virtual environments. This is a key factor to ensure patients are safe, their PHI is safeguarded, and healthcare facilities are administering care or releasing information to the correct individual.
RightPatient® has the unique ability to seamlessly interface with the Epic EHR system and provide staff the ability to perform accurate patient identification at any point along the care continuum without ever leaving the platform. Key to ensuring smooth and efficient workflow and to maximize operational efficiency, seamless integration of a biometric patient identification solution with Epic’s EHR system should be an important factor if you are considering an investment.