Inaccurate patient identification and patient data matching creates risks to patient safety when there is a mismatch between a patient and components of their care, regardless whether the components are diagnostic, therapeutic, or supportive. The inability to accurately identify patients and match their data to a clinical intervention continues to result in medication errors, claim denials, transfusion errors, medical identity theft, healthcare fraud, and diagnostic testing mistakes.
RightPatient® evolved to help healthcare providers implement a stronger patient identification technology to alleviate the risks and dangers of misidentification. Our patient identification platform is unique and offers distinctive value and benefits over traditional patient authentication methods which include:
|Functions and Benefits of Biometric Patient Identification|
|The ability to link a patient’s biometric credentials to a unique electronic health record (EHR)||Eliminates creation of duplicate medical records and overlays, prevents medical identity theft and fraud by prohibiting one patient from assuming another identity.|
|Establishes accurate patient identification at the start of the revenue cycle||Eliminates delayed or denied insurance claims to maximize revenue cycle efficiency; prevents duplicate testing and procedures|
|Establishes patient registration efficiency gains||Streamlines patient registration workflow by offering one platform to cover authentication from any interaction touchpoint|
|Seamless EHR integration||Pre-developed seamless interfaces exist for all major EHR systems saving time and resources during implementation|
|Captures patient photo and attaches to medical record||High quality, standardized patient photo can be reliably used for multi-factor authentication at any point along the care continuum and facial recognition can be leveraged for mobile or remote authentication|
|Supports multiple forms of biometrics (iris, fingerprint, palm vein, facial recognition)||Provides flexibility to choose a patient identification hardware device best suited for a healthcare organization’s unique patient population; allows multiple biometric modalities to be used within the same network.|
Biometrics presents an effective solution to the problem of inaccurate patient identification when implemented as a safeguard to protect identities at every touchpoint along the care continuum. In other words, leveraging the use of biometric patient identification is a smart idea at the point of patient registration but most effective when a solution is deployed that has the utility and flexibility to secure accurate authentication at any moment along the care continuum.
For example, a hospital that implements our RightPatient® biometric patient identification platform using iris recognition captures a patient’s photo at the point of registration. Using iris recognition, a patient’s identity is positively confirmed at registration and then through the use of facial recognition biometrics, that photo can be used as an individual authentication credential for patient portal or mHealth app logins – demonstrating that a patient’s biometric credential can be leveraged for secure access to data or care services that may not be delivered in a physical hospital setting.