What is RightPatient®?
Our AI platform transforms the legacy approach to healthcare visits by creating a personalized patient experience that ensures greater satisfaction while improving operational efficiency, safety, and care quality.
Healthcare Industry Leader
in touchless biometric patient identity management
Protect your population health investment
On average, 8% of medical records are duplicates. RightPatient ensures higher quality patient data.
We use cognitive vision to prevent wrong-patient errors
Our AI platform understands more than who the patient is, providing situational awareness for healthcare providers. This delivers the real-time intelligence needed to prevent errors and personalize the patient experience.
Average duplicate medical record rate
Average cost per duplicate medical record
Value of stolen medical info over credit cards
The RightPatient® AI platform is used by more than 60 hospitals and thousands of outpatient sites to protect over
10 million patients.
Data
Integrity
Accurate patient identification is critical to keeping health records accurate, up-to-date and complete. RightPatient® ensures high levels of data integrity to optimize health outcomes & rembursements.
Operational
Efficiency
RightPatient® AI enables an autonomous check-in process for patients, collects important clinical information, and observes the environment to save time, improve flow, increase quality, and enhance the patient experience.
Improved
Profitability
RightPatient® boosts the bottom line by increasing patient satisfaction scores, retention, efficiency, and clinical outcomes while reducing denied claims and costs associated with duplicate medical records.
Our Advantages
Industry Awards
Select Customers
Novant Testimonial
“One of the reasons we selected RightPatient was that it supports any type of biometrics and device. This is a platform that gives us flexibility as the technology continues to evolve.”
Melanie Wilson
VP of Revenue Cycle, Novant Health System
Martin Testimonial
“RightPatient® was a perfect fit for us because it doesn’t require physical contact, seamlessly communicates with our electronic health records software, and runs flawlessly over Citrix.”
Carol Plato
AVP of Revenue Cycle, Martin Health Systems
Hugh Chatham Testimonial
“My problem is not using the technology. My problem is deciding where to use it; front end registration or bed side.”
Lee Powe
Director of Information Systems, Hugh Chatham Memorial Hospital
University Health System
“I like the RightPatient® system because it provides a photo of the patient for accurate identification prior to administering care.”
Dr. Terry Arrington
Orthopedic Surgeon, University Health System
Delano Testimonial
“Initially, we thought our patients/community might be apprehensive about having their photograph taken, but that it not the case. We have heard nothing but positive feedback from our patients. They are pleased to learn about the extra measures DRMC is taking to protect their identity.”
Vanessa Delgadillo
Patient Access Manager, Delano Regional Medical Center
