identifying the right patient in healthcare increases patient safety

Ensuring the Right Patient in Healthcare

identifying the right patient in healthcare increases patient safety

Joe Lavelle with IntrepidNow Healthcare recently interviewed our Co-Founder Michael Trader to discuss the current state of patient identification in healthcare. (Photo re-used with permission from IntrepidNow Healthcare.)

Our thanks to Joe Lavelle and his staff at IntrepidNow Healthcare for the opportunity to appear on his podcast to discuss the current state of identifying the right patient in healthcare. Although accurate identification in healthcare to determine the right patient at all points along the care continuum continues to surge as a focal point for organizations to increase patient safety and improve data integrity, there is still a lot of unanswered questions about how to develop and implement an industry wide solution that has the ubiquity and scale for use by everyone.

Additional topics covered during the podcast include:

  1. The importance of establishing remote patient identification for touchpoints along the care continuum beyond in-person visits such as patient portals, connected health apps, home health visits, telemedicine, and more.
  2. Why establishing a holistic patient identification strategy is now required in healthcare.
  3. Details on the RightPatient® cloud software-as-a-service (SaaS) platform.
  4. Why photo biometrics is hands down the most effective, secure, flexible, scalable, and hygienic solution to determine the right patient in healthcare.
  5. Updates on CHIME’s national patient ID contest.
  6. What additional elements are needed to advance discussion of accurate patient identification in healthcare to a congressional level.
  7. RightPatient®’s plans for the upcoming HIMSS conference in Orlando.

As we approach the annual HIMSS conference, it’s important to continue dialogue and advancing initiatives that show promise to resolving the patient identification crisis in healthcare. Identifying the right patient at the outset of each encounter with the healthcare system ensures the success for many other downstream activities and is the only true way to improve and maintain data integrity — the true linchpin for interoperability and health information exchange.

We invite you to visit RightPatient® in the GA Health IT Pavilion, Booth #3015 at the HIMSS conference to see firsthand how adding cognitive vision to a healthcare technology ecosystem improves revenue cycle management and secures a patient portal, among many other uses. 

Here is our Co-Founder Michael Trader’s conversation with Joe Lavelle from IntrepidNow Healthcare: 

Thank you again to Joe Lavelle and his staff for this opportunity!

learn more about the impact of medical identity theft on patients and the dangers to patient safety

New Podcast: Medical Identity Theft – What You Should Know

learn more about the impact of medical identity theft on patients and the dangers to patient safety

Eva Velasquez, President and CEO of The Identity Theft Resource Center joined us for our latest podcast centered on the topic of medical identity theft.

The following post was submitted by Jeremy Floyd, VP of Sales with RightPatient®

Identity theft is a term used to describe all types of crime in which someone illegally obtains and uses another person’s personal data in a way that involves fraud or deception, usually for some sort of economic gain (U.S. Depar It is a devastating, horrible crime resulting in huge financial losses and often irreparable reputation damage for the victim. 

Medical identity theft is defined as the act of stealing another person’s insurance information or name in order to illegally obtain medical services, prescriptions, and file claims with an insurance provider. It is a devastating crime that could have serious repercussions for both a patient and a medical provider. Before moving on from this post with the “it will never happen to me” philosophy, you may want to invest time to educate yourself on the effect medical identity theft could have on you or your loved ones, including your children. 

Were you aware that identity theft affects approximately 15 million people in the U.S. per year? Did you know that thieves can steal your child’s social security number BEFORE they are even born to commit medical identity theft? (Wait, what?) Have you heard that more hospitals and medical centers in the U.S. are investing in biometric patient identification solutions to prevent medical identity theft at the point of service?

We had the pleasure of catching up with Eva Velasquez, CEO of The Identity Theft Resource Center about the perils of identity theft and dug into more detail about the horrors of medical identity theft during our discussion. What you will discover after listening to our brand new podcast is that identity theft can be prevented and there are a lot of resources available to consumers to assist them if they have been victimized. 

Download a copy of the podcast here and listen to it on your commute, or wherever may be convenient. Have an idea for a podcast that centers on the topic of patient safety, patient identification, revenue cycle management, or infection control in healthcare? Drop us a note at: info@rightpatient.com with your idea and a suggested guest!

We hope you enjoy this podcast and walk away a little smarter about identity theft. Many thanks to Eva Velasquez and her staff for their time and expertise!

biometric patient identificationJeremy has worked in the biometrics industry for nearly a decade and has real world experience with fingerprint, palm vein, finger vein, iris and face recognition technologies. He currently oversees the RightPatient™ Healthcare division of M2SYS Technology, including sales, business development and project management. Before taking over the Healthcare unit, Jeremy spearheaded the growth of the core biometrics division, working closely with Fortune 500 clients like ADP, JP Morgan & BAE Systems to implement biometrics in large identity management projects.

rightpatient - unlocking biometric patient identification technology to improve patient safety in healthcare

Patient Identification in Healthcare: Unlocking Technology to Improve Patient Safety

rightpatient - unlocking patient identification technology to improve patient safety

Listen to this brand new podcast from the eHealth Radio network featuring RightPatient President Michael Trader discussing the current state of patient identification in healthcare

In the effort to draw attention to the ongoing problems that patient misidentification in healthcare creates, we were excited at the opportunity to discuss technology options now available for hospitals to increase patient ID accuracy with the eHealth Radio Network. Listen to the brand new podcast and learn:

— The latest news and updates from RightPatient® President Michael Trader
— Why biometric patient ID seamless integration with an EHR system is critical 
— The impact of biometric patient identification solutions on revenue cycle management (RCM)
 Why experience in biometrics and system integration is an important attribute to evaluate when selecting a vendor
— An update on the CHIME/HeroX national patient ID challenge

Take a moment and listen in to this podcast for more information on how to solve the vexing problem of achieving 100% accurate patient ID in healthcare. Thank you to Eric Michaels and the eHealth Radio team for the opportunity!

 

frost sullivan on growth and potential of iris biometrics

New Podcast: Frost & Sullivan on Growth and Potential of Iris Biometrics

iris biometrics for patient identification in healthcare

Listen to our latest healthcare podcast where we interview Ram Ravi from Frost & Sullivan to discuss iris biometrics.

Last year, global research and consulting organization Frost and Sullivan released a research report entitled: “The 5 Year Opportunity Analysis of the Global Iris Recognition Market.” According to Frost & Sullivan’s Web site, the report:

“analyses trends in the iris recognition market across the government and commercial sectors, globally.”

Frost & Sullivan reports that iris biometrics is predicted to steadily grow as a prominent technology for individual identification within a number of verticals including patient identification in healthcare. However, misunderstandings of this technology are still widespread along with questions about its potential applications. Frost & Sullivan covers:

  • Key market drivers
  • Potential applications for iris biometrics
  • Accuracy rates compared to other biometric modalities (palm vein and fingerprint)
  • Unique features (e.g. – non-contact, hygienic form factor)  

We invited Ram Ravi, lead research analyst for Frost & Sullivan, to join us on our latest podcast to discuss this report and provide some insight into his research on iris recognition biometrics to help our community better understand this technology and its potential to thrive as a future biometric identification modality, especially for patient identification in healthcare. In light of the continued misunderstandings of iris biometrics, this podcast covers:

  • Overview of the report, the “5-year Opportunity Analysis of the Global Iris Recognition Market”
  • Why Frost & Sullivan sees growth of iris recognition in healthcare as a key mechanism for expansion of this biometric identification technology
  • The factors leading Frost and Sullivan to conclude that iris recognition is poised for strong growth as a dominant biometric identification management technology
  • When faced with a choice of biometric modalities to deploy for patient identification in healthcare, why Frost & Sullivan recommends iris recognition technology over other modalities such as fingerprint or palm vein
  • How Frost & Sullivan came to the conclusion that iris biometrics is the most accurate biometric modality
  • What Frost & Sullivan would say to someone who has a mistaken idea about iris recognition based on false information
  • Aside from healthcare, the additional potential for iris recognition in the commercial space
  • The impact of the rising emphasis on connected devices (IoT) on the biometric market or specifically the iris recognition market

Among the several conclusions that Frost & Sullivan reported, these are the highlights:

  • Iris biometrics is the most accurate biometric technology in the market when compared to fingerprint and palm vein biometrics for patient identification in healthcare
  • The non-contact, hygienic form-factor of iris biometrics renders it a safer technology to use for patient ID in healthcare that supports hospital infection control
  • Iris biometrics is the same thing as having your photo taken with a digital camera and is extremely non-invasive
  • Frost & Sullivan feels that iris biometrics has a much stronger potential for growth for patient identification in healthcare than fingerprint or palm vein due to the aforementioned points
  • Iris biometrics has strong potential for growth related to the Internet of Things (IoT)

We encourage you to download a full version of the podcast to hear more about iris biometrics. 

A link to the podcast can be found on our healthcare biometrics podcast page. A link to the podcast summary slides can be found on our SlideShare page

Thank you to Ram Ravi and the Frost & Sullivan team for the opportunity to discuss their research!

For a full list of all our podcasts, please visit our podcast page

biometric patient identification solutions prevent duplicate medical records and overlays

New Podcast: The Impact of Duplicates and Overlays on Health Information Management (HIM)

biometric patient identification solutions prevent duplicate medical records and overlays

Our latest podcast features HIM Director Erin Head discussing the impact of duplicate medical records and overlays on health information management (HIM).

Erin brings a wealth of experience to health information management (HIM) work flow and managing patient data integrity so naturally we were excited to tap into her knowledge base to better understand the HIM “front line” – a deeper discussion about the day to day activities in the trenches and a firsthand account of the negative impact of duplicate medical record and overlay identification and reconciliation. Our conversation with Erin covered the following topics:

— How duplicate medical record reconciliation impacts HIM workflow and other job responsibilities sacrificed due to duplicate/overlay reconciliation

— The average FTEs health information management spends reconciling duplicates and overlays and the financial impact on the hospital if FTE’s that are currently cleaning up duplicates and overlays could be reallocated to more revenue generating activities such as coding

— How the shift to quality vs. quantity based care impacts the responsibilities and sense of urgency for HIM

— Whether the ONC cost estimate of $60 per duplicate record is low or high compared to her own experience

— The impact on HIPAA violations that duplicates/overlays cause and the cost if a hospital releases information to wrong patient

— How the introduction of the patient portal complicates management of duplicates

— How the implementation of a biometric patient identification system helps to lower the burden of reconciling duplicates and overlays and allows health information management to focus on their core competencies

For a full version of the podcast, please visit the landing page for more information. 

Have an idea for a podcast or know a healthcare professional that would be a good candidate to interview? Email us at: info@rightpatient.com with your ideas!

patient ID in healthcare podcast

IntrepidNow Healthcare Podcast Highlights Patient Identification in Healthcare

patient identification in healthcare podcast

Joe Lavelle from IntrepidNow Healthcare interviewed RightPatient® President Michael Trader to discuss the current state of patient identification in healthcare. (photo courtesy of Joe Lavelle and IntrepidNow Healthcare)

Our thanks to Joe Lavelle and his staff for inviting our President Michael Trader to the IntrepidNow podcast to discuss patient identification in healthcare. Joe invited Michael to not only talk about the current state of patient ID in healthcare and some of the problems that misidentification of patients creates, he also provided the opportunity for Michael to discuss the RightPatient® biometric patient identification platform and what distinct advantages it provides compared to other solutions on the market.

Listen in to Joe’s podcast and learn:

  • The impact of biometric patient ID solutions to eliminate duplicate medical records/overlays and sustain patient data integrity
  • How modern patient identification solutions help prevent medical identity theft and fraud at the point of service
  • How the digitization of healthcare now makes accurate patient identification essential at every touchpoint along the care continuum 
  • The rising importance and ubiquity of photos for accurate patient ID in healthcare
  • The biometric patient identification solution competitive landscape
  • Updates on The College of Healthcare Information Management Executives (CHIME) national patient ID challenge
  • Looking ahead to what’s next for RightPatient® in 2016

Listen to the entire interview here:

Thanks again to Joe Lavelle from IntrepidNow for inviting us to be a guest on his podcast! For a complete list of all RightPatient® healthcare biometrics podcasts, please visit our podcast landing page.

strong single sign-on technology in healthcare helps increase patient safety and patient data integrity

New Podcast Addresses Importance of Single Sign-On (SSO) Tech in Healthcare

strong single sign-on technology in healthcare helps increase patient safety and patient data integrity

Our latest podcast with Ray Madril from Healthcast discusses the importance of adopting single sign-on (SSO) technology to increase patient safety and patient data security in healthcare. (Photo courtesy of Yoel Ben-Avraham on Flickr: http://bit.ly/2jlGADR)

The proliferation of data breaches along with the rising pressure to more effectively safeguard protected health information (PHI) in healthcare is fueling growth in the adoption of single sign-on (SSO) solutions. Designed to relieve the burden of password management while providing a more convenient mechanism for users to access their computer or to the network, SSO solutions offer distinct advantages over traditional passwords including:

  • Providing an air-tight security mechanism to authenticate users gaining access to network resources
  • Reducing IT support costs associated with password management and help desk overhead
  • Minimizing the risk and cost of enterprise data theft from users inside the firewall
  • Supporting regulatory compliance (HIPAA, Sarbanes-Oxley, etc.) with improved security
  • Leveraging existing network infrastructure for faster deployment
  • Allowing users to quickly lock and unlock their computers with a single proximity card swipe or biometric scan 

To dig a little deeper into the importance and urgency of adopting SSO solutions in healthcare, we contacted Ray Madril of Healthcast and scheduled a podcast session to tap into his knowledge and covered the following topics:

  • An overview of the current health IT data security landscape and why establishing a secure single-sign on credential is now considered mission critical for the healthcare industry
  • The impact data breaches have on the healthcare industry and how a strong SSO solution prevents breaches and their damaging effects
  • How implementation of a SSO solution impacts provider workflows and why is this important to patient safety
  • E-prescribing is changing healthcare by demonstrating that health IT has become a critical component for the efficient delivery of medicine and cost-effective patient treatments. What role does a secure SSO solution have to support efficient and secure EPCS?
  • The different form factors for SSO solutions and the impact of using biometrics such as a fingerprint with an SSO solution to ensure patient safety
  • How a successful SSO implementation increases patient safety

Healthcast is RightPatient’s exclusive SSO partner and we recently joined forces to help increase patient safety and provider stronger patient data access security.  

Download a copy of the SSO in healthcare podcast and listen to it on the go! Have a friend or colleague that you feel would benefit from the podcast on adopting SSO for stronger data security in healthcare? Please forward them the link. 

Have an idea for a podcast? Submit your entry to: jtrader@rightpatient.com along with a suggested guest for the topic.

 

 

patient safety in healthcare

New Podcast Shines Spotlight on The Patient Safety Movement in Healthcare

patient safety in healthcare

We interviewed Jim Bialick, President of The Patient Safety Movement to discuss the topic of patient safety in healthcare.

Patient safety is a topic intertwined with so many policies and procedures in healthcare, many considering it to be the “cornerstone” to deliver quality care. After all, any healthcare organization can be equipped with the latest and most cutting edge care delivery technologies and staff with deep experience in healthcare delivery, but easily fail to recognize the impact on providing holistic patient safety, no matter where a patient falls along the continuum. 

Many organizations have materialized with the sole purpose of advancing patient safety in healthcare, but none perhaps more impactful or relevant than The Patient Safety Movement, a Foundation focused on collaborating and breaking down information silos that exist between hospitals, medical technology companies, the government, and other stakeholders that enourages the sharing of data that can identify at-risk patients before they’re in danger and provides specific, actionable solutions that healthcare professionals can implement today to help realize the goal of zero preventable deaths by the year 2020. 

We had the pleasure of interview Jim Bialick, President of the Patient Safety Movement for first hand insight on their goals and mission, information about their forthcoming Patient Safety Summit in January 2016. Plus, we had the chance to ask Jim his opinion on the use of biometrics for patient identification in healthcare, the state of patient data integrity in healthcare, and insight into the impact of duplicate medical records. Here is a list of questions covered during our podcast with Jim Bialick and The Patient Safety Movement: 

1. What can you tell us about The Patient Safety Movement mission and goals? What steps are you taking and what accomplishments have been realized since you began the movement?
2. I noticed that the Patient Safety Movement is sponsoring the “Patient Safety Movement Foundation Innovation Competition” to encourage advocates to submit innovations to advance the goal of zero preventable deaths by 2020. What can you tell us about the motivation behind creating this award and how you feel it will advance the patient safety initiative?
3. Talk to me for a minute about the upcoming Patient Safety, Science, and Technology Summit in January 2016. What is the significance of this event, why should people attend, and what one message do you hope attendees walk away with?
4. Improving and sustaining patient data integrity in healthcare has gained strong momentum due to its effect on the ability of clinicians to provide accurate, cost effective care to a patient. Due to the increase in patient touchpoints (portals, mHealth apps, kiosks, smartphones) from the rapid digitization of healthcare that provide new ways to access personal health information and receive services, what additional patient safety concerns have you worried that could potentially undermine patient data integrity?
5. It’s often said that accurate patient identification in healthcare is one of the key pillars of protecting patient safety throughout the care continuum. Considering the fact that many healthcare organizations still rely on outdated and ineffective patient matching methodologies, what new patient identification technologies do you see as promising to improve patient identification accuracy and patient data integrity?
6. The growth of biometrics for patient identification presents an opportunity for healthcare organizations to modernize authentication protocols to improve patient safety, eliminate duplicate medical records, and prevent medical identity theft and fraud at the point of service. We recently conducted a survey of 1,067 patients about infection control policies in healthcare and preferences regarding biometric technology and found that 70% prefer a non-contact device. Based on your experience, why do you think this is the case? If evaluating a contact dependent device for patient ID, what would providers need to consider in terms of hygiene and infection control? What are the patient safety risks of using a contact dependent vs. non-contact biometric modality (e.g. palm vein vs. iris recognition) for patient ID in healthcare from an infection control perspective?
7. In The Patient Safety Movement mission statement, you talk about “breaking down the silos” in healthcare. Can you please explain your interpretation of “breaking down the silos” and why do you feel this is an important component to advance the initiative? What distinct advantage does coalescing the fragmented and disparate entities in healthcare have to advance patient safety in healthcare?
8. Why are hospitals allowed to operate under the radar with issues such as duplicates and overlays that pose such a significant risk to patient safety? Who governs this and why isn’t such an industry-wide epidemic made more public so that patients and regulators are made aware? Should there be an industry level of transparency where it is mandated that a hospital’s exposure to such issues is made public, constantly monitored, penalized and regulated?

For a full version of the podcast, please click here

Our thanks to Jim for his time and wisdom on the topic of patient safety in healthcare! Follow The Patient Safety Movement on Twitterand please “like” their Facebook page

Have an idea for a podcast? Drop us an email at: jtrader@rightpatient.com! For a full list of our podcast library, please visit our podcast page.

more hospitals are using biometrics for patient identification in healthcare to increase patient safety

New Podcast Released on the use of Biometrics for Patient ID in Healthcare

more hospitals are using biometrics for patient ID in healthcare to increase patient safety

Listen in to this podcast from SecureID News on the rise of biometrics for patient identification in healthcare.

Thank you to our friends at Avisian publishing for allowing us the opportunity to appear as a guest on their latest SecureID News, “Regarding ID” podcast on the increasing use of biometrics for patient ID in healthcare. Listen in to this podcast where SecureID News’ Gina Jordan interviews both Michael Trader, President of M2SYS Technology, and Melaine Wilson, VP of Revenue Cycle Management at Novant Health to discuss:

  • What is RightPatient®?
  • Why patients are overwhelmingly being acceptive of using biometrics to protect their medical identity and ensure they receive accurate medical care
  • How RightPatient® protects patient privacy
  • Where is biometrics for patient identification being used across the care continuum?
  • How is Novant Health using RightPatient® at their hospitals?
  • What Novant Health patients are saying about using iris biometrics for identification
  • Why RightPatient® was built to seamlessly interface with ANY EHR provider software
  • How easy it is to scale up the RightPatient® system 
  • How RightPatient® is used for accurate patient identification across an EMPI
  • How RightPatient® supports: patient safety, quality outcomes, and hospital infection control

This podcast serves as an excellent resource for education on how the RightPatient® biometric patient ID system works, why hospitals are adopting the technology, what patients think about it, and it’s application to authenticate a patient at each and every touchpoint along the care continuum.

Thank you to Gina and the entire SecureID News team for the opportunity to appear on the podcast and discuss the rising use of biometrics for patient ID in healthcare!